•Establishes and promotes the vision and direction of the Department of Social Services consistent with grant priorities and initiatives, and the organization’s strategic plan as approved by the Board of Supervisors•Establishes and implements departmental goals and objectives; establishes appropriate administrative policies, services, structures, controls, and reporting systems for the efficient and effective performance of social service, income maintenance, employment training, and related functions; determines types and levels of services to be provided and standards by which delivery will be evaluated.•Reviews and evaluates changes in federal and state laws or regulations that will impact the delivery of services; in order to have a voice in shaping proposed changes, builds effective relationships at the state and federal level and serves as a departmental advocate.•Formulates and justifies the department's annual budget and capital projects; ensures budget is administered within Board-approved guidelines; directs searches for new funding sources and oversees grant application preparation and negotiation; advocates to ensure sufficient funding with contacts at the state and federal level.•Forms collaborative relationships with community groups and other County departments for the efficient and effective delivery of services; develops programs with partner agencies and groups to eliminate gaps in services and reduce duplication of offered services; secures and maintains community support for Social Services programs; directs contract negotiations with community or County partners.•Selects, assigns, directs, and evaluates the performance of subordinate executives and managers; oversees management development and training programs.

• Maximized innovative solutions, identifies and leverages best practices, conducts ongoing assessment and continuous improvement, and manages issues resolution to ensure success and excellent customer experience of the Society’s cancer control programs and services• Lead the strategy and execution of the Society’s Road to Recovery transportation program across a significant geography• Ensured an adequate number of active volunteer drivers to meet program needs through a comprehensive recruitment plan that leverages technology, tools and staff across all functions• Drove ongoing retention and volunteer relationship management, including adoption of new tools and technology; Partners with the volunteer care team to ensure volunteer onboarding & training• Developed and leveraged relationships within and across constituencies, identifying opportunities to secure funding for priority cancer control programs and services• Collaborated with Senior Directors of Strategic Partnerships to operate the Communities and Hospital Transportation Grants Program to award and maintain grants across a significant geography• Collaborated with Cancer Control, Community Development, Distinguished Partners, Communications & Marketing, Business Planning & Operations, and ACS CAN to integrate cancer control program management and support engagement in activities & events• Defined the impact of programs and services on our mission through storytelling and quantification for use by region staff with communities & external partners• Served as the Region liaison to NCIC and patient case management escalations• Established, managed and monitored the delivery of other high-quality access to care programs as identified.• Integrated cancer control program management with Hope Lodges, if applicable

I have worked for Non-Profit organizations and assisted tens of thousands of the underserved population obtain health care access and basic needs by utilizing insurance policies, community resources, local charities and finally state and federal entitlement programs. I am experienced in assisting with employment services as well as career development.

Hospital project- case manager for the under and unisured and undocumented population.Screened for public benfits: Medicaid, Medicare and other state benefits.Screened for social security disability.Maintained professional working relationships with federal and state agencies, along with hospital staff.Bilingual represnative for Spanish speaking population