Patricia Avila Email & Phone Number

Flint

- Innovative team creation and motivation to ensure success- Responsible for creating innovative processes to increase sales and decrease cost- Managed over 200 full and part-time employees- Developed and implemented driver safety evaluation for current drivers and new drivers- Developed transportation solutions practices- Account management to provide top service- Streamlined transportation processes to increase efficiencies- Developed and implemented cross training strategies• Reduced labor cost by increasing efficiencies• Managed team for effective sale day operations

Flint

Lansing Area, Michigan

- Lead a high-performing team of 28 employees- Increased overall sales by 35% - Developed a finance management program that increased sales by 30%- Implemented CRM program- Developed marketing campaigns to increase sales and product awareness - Increase participation in trade shows and industry events - Created employee policy manual- Developed employee benefit programs and pay structures to attract and retain talent - Decreased benefit cost by 30% - Implemented safety program resulting in a decrease in workman’s compensation claims

Lansing, Mi 48906

- Department Manager for AP Lazer- Hired/Developed/Managed sales and technical teams- Created strategic plans for sales, production, inventory management, shipping and training- Improved customer experience by creating after sales care calls and follow up- Developed marketing materials

Ferndale

- Provided frontline leadership and motivation to a team of 13 sales and customer service representatives- Impacted sales of $3 million + per month- Partnered with clients for product placement resulting in 15% sales increase- Developed product showroom/demonstration area to positively impact sales

- Account Manager- New business growth and development within the medical and government communities- Marketing campaign creation and implementation- Networking with industry associations- Relationship development - Responded to RFQ/Government Bids/increasing government business by 30%

Flint, Mi

Provide respite care to terminally ill patients and their families

Directed the strategy for positioning the company within the marketplace to maximize income. Designed sales plan to better focus resources and develop employees. Performed price negotiations and contracting with insurance companies, fleet companies and governmental agencies. • Implemented CRM program for sales visibility • Designed and implemented intern program for sales department • Introduced preferred programs to major insurance companies

Reporting to Vice-President, accountable for strategic planning, sales, marketing, employee development, customer service, building and protecting a brand at 40 insurance accounts and the top business travel accounts. Responsible for price negotiation and implementation of all company programs as well as account penetration, P&L, fleet planning and development of national, regional and local accounts. Prepared and presented sales presentations and follow-up reporting to clients and associates. •Ranked in top 5 in sales and implementation of dealership products.•Ranked in top 20% in sales and implementation of body shop products.•Closed over $2.5 million in new business per quarter.•Developed existing business, generating additional $150,000 in revenue growth / month.•Negotiated over $18 million in contract bids in 12 months.•Hired, trained and developed a staff of 14 resulting in better implementation of programs and increased market penetration.•Initiated and implemented a business sales program that included developing a client list, CRM implementation and utilization, and lead generation, which improved efficiency.•Lead in selling of Enterprise Rent-A-Car patented, proprietary technology to the insurance, body shop and car dealership industry.

Sorted packages by ZIP code.Chelmsford Hub, MA

Associate’S Degree, Interior Design

Bachelor Of Science In Business Administration, Marketing