Patrick Attenborough

Patrick Attenborough Email and Phone Number

Electoral Data and Systems Analyst at Élections Canada | Elections Canada @ Élections Canada | Elections Canada
canada
Patrick Attenborough's Location
Ottawa, Ontario, Canada, Canada
Patrick Attenborough's Contact Details

Patrick Attenborough personal email

n/a

Patrick Attenborough phone numbers

About Patrick Attenborough

Patrick Attenborough is a Electoral Data and Systems Analyst at Élections Canada | Elections Canada at Élections Canada | Elections Canada. He possess expertise in video editing, social media, e commerce, video production, photoshop and 16 more skills.

Patrick Attenborough's Current Company Details
Élections Canada | Elections Canada

Élections Canada | Elections Canada

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Electoral Data and Systems Analyst at Élections Canada | Elections Canada
canada
Website:
elections.ca
Employees:
1082
Patrick Attenborough Work Experience Details
  • Élections Canada | Elections Canada
    Electoral Data And Systems Analyst
    Élections Canada | Elections Canada Aug 2019 - Present
    Ottawa, Ontario, Canada
    • Query SQL databases to obtain historical and ongoing Elections data; Responsible for completing reporting and querying requests to compile and present to stakeholders.• Maintenance and Process Mapping of application specific machines, such as KAS (Folder and Envelope Inserter) for mailer assembly and OPEX Corp. (Mail Matrix) for sorting.• Stand-by technical help to others within the Elections Canada agency during Election time.
  • Clever Few
    Customer Success Specialist
    Clever Few Feb 2020 - Present
    Customer Success team, assisting merchants in setup and use of Parcelify, a 3rd Party Shopify application.
  • Shopify
    Tier 2 Support Squad Lead
    Shopify Aug 2016 - May 2019
    Ottawa, On
    ● Managed a team of ten tech-savvy team members; Acted as a resource person, mentor and role model to a “squad”, built a constructive work environment and sense of culture by fostering positivity, growth and inclusiveness via Slack groups, off-sites, stand-up meetings and 1-1s.● Day-to-day involving scheduling, coaching, performance/change management, project and task delegation and beyond for each individual contributor based on areas of opportunity and current team dynamics through our… Show more ● Managed a team of ten tech-savvy team members; Acted as a resource person, mentor and role model to a “squad”, built a constructive work environment and sense of culture by fostering positivity, growth and inclusiveness via Slack groups, off-sites, stand-up meetings and 1-1s.● Day-to-day involving scheduling, coaching, performance/change management, project and task delegation and beyond for each individual contributor based on areas of opportunity and current team dynamics through our weekly individual and group interactions.● Worked alongside fellow leads and teams across multiple time zones: Conducted weekly meetings, discussion/focus groups, communicated company guidelines and standards to ensure unity and quality amongst team members.● Developed formal job guidelines and expectations, training and onboarding material and other written documentation for the Technical Merchant Support Role during a time of growth to be used by the entire team. ● Participated in the interviewing processes for the Technical Merchant Support Team; Took part in recruiting and hiring of both internal and external and external candidates. Show less
  • Shopify
    Tier 2 Support
    Shopify May 2015 - Aug 2016
    Ottawa, Canada Area
    ● Investigated and solved technical escalated tickets using a multitude of external and internal tools (SQL, Datadog, Mode, Splunk), reported major issues to developers for consideration via GitHub.● Acted as a communication bridge-point between front line support and development by handling “feature requests” dramatically improving the experience of Shopify users.● Facilitated informational/onboarding sessions/workshops across multiple time zones/countries; including Ireland, Germany… Show more ● Investigated and solved technical escalated tickets using a multitude of external and internal tools (SQL, Datadog, Mode, Splunk), reported major issues to developers for consideration via GitHub.● Acted as a communication bridge-point between front line support and development by handling “feature requests” dramatically improving the experience of Shopify users.● Facilitated informational/onboarding sessions/workshops across multiple time zones/countries; including Ireland, Germany and the Philippines to Front Line Support. ● Curated training and on-boarding content; Responsible for preparing and presenting content about the “Tier 2” Support Team for interested candidates. Show less
  • Shopify
    Ecommerce Consultant / Guru
    Shopify Oct 2013 - May 2015
    Ottawa, Ontario
    ● Provided current and potential Shopify users with efficient and friendly top-of-the-line support; Answered queries and provided information about Shopify, Shopify Plus (Enterprise Merchants), Shopify Point of Sale System, Shopify Hardware, and more. ● Answered and triaged “live” support calls and chats from merchants, in addition to emails and forum posts; Communicated complex solutions using various mediums.● Built and maintained relationships with merchants: Offered plan upgrades… Show more ● Provided current and potential Shopify users with efficient and friendly top-of-the-line support; Answered queries and provided information about Shopify, Shopify Plus (Enterprise Merchants), Shopify Point of Sale System, Shopify Hardware, and more. ● Answered and triaged “live” support calls and chats from merchants, in addition to emails and forum posts; Communicated complex solutions using various mediums.● Built and maintained relationships with merchants: Offered plan upgrades, business advice and sales suggestions based on specific needs of each Shopify user. Show less
  • Freelance
    Video Editor
    Freelance Jun 2013 - Oct 2013
    Various freelance video editing work including a feature length film, and a cooking show pilot episode.
  • Wine Rack
    Wine Merchant
    Wine Rack Nov 2012 - Oct 2013
  • Bdc Carpentry And Renovations
    Framer
    Bdc Carpentry And Renovations May 2011 - Sep 2012
  • A&W
    Supervisor
    A&W May 2006 - Jun 2011

Patrick Attenborough Skills

Video Editing Social Media E Commerce Video Production Photoshop Social Networking Customer Service Graphic Design Final Cut Pro Os X Seo Copywriting Zendesk Adobe Creative Suite Tier 2 Writing Teamwork Multimedia Mac Data Analysis Start Ups

Patrick Attenborough Education Details

  • Carleton University
    Carleton University
    Film Studies

Frequently Asked Questions about Patrick Attenborough

What company does Patrick Attenborough work for?

Patrick Attenborough works for Élections Canada | Elections Canada

What is Patrick Attenborough's role at the current company?

Patrick Attenborough's current role is Electoral Data and Systems Analyst at Élections Canada | Elections Canada.

What is Patrick Attenborough's email address?

Patrick Attenborough's email address is pa****@****ify.com

What is Patrick Attenborough's direct phone number?

Patrick Attenborough's direct phone number is +170530*****

What schools did Patrick Attenborough attend?

Patrick Attenborough attended Carleton University.

What skills is Patrick Attenborough known for?

Patrick Attenborough has skills like Video Editing, Social Media, E Commerce, Video Production, Photoshop, Social Networking, Customer Service, Graphic Design, Final Cut Pro, Os X, Seo, Copywriting.

Who are Patrick Attenborough's colleagues?

Patrick Attenborough's colleagues are Matt Booker, Adam Tindal, Himani Deshpande, David Roberge, Sahira Kohli, Simon Brown, Izabelle Pratte.

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