Sales General Manager/Customer Experience Representative
Mt. Sinai Hospital, Toronto On
Over my four years of service, I took on several roles at Indigospirit Mt. Sinai. These included interacting with customers to feature products and promotions, answering questions or solving customer issues, and direct cashier representation. I also held the following roles, as required of me due to our small team size:• Sales General Manager/Key-holder,• Facilitated proper replenishment, organizing of customer online orders, and contacting external vendors via phone or email to inquire about or replenish stock,• Provided support, condolences, and sympathy to customers in exceptional medical or personal scenarios,• Utilized SAP software to check and/or receive incoming stock, data entry,• Store “Health and Safety” representative, reporting safety condition of the store to home office on a monthly basis; Ontario Health and Safety Committee Certification, January 27th, 2016, AODA Accessibility training 2016.I am particularly proud that I was able to learn several roles at once, in what was both a comfortable and challenging work environment. This allowed me to develop a sense of prioritization which allowed me to support my team in whatever capacity they needed.