Patti Deitz Email & Phone Number

- Developed integrated and comprehensive account plans and strategies for 2 major accounts, focusing on new business development, revenue growth, new product integrations and customer satisfaction. - Actively contributed to the establishment of account budgets and forecasted revenue planning on a quarterly and fiscal year basis. - Focused on identifying.

- Responsible for providing excellent customer service and the continuation of positive client relationships for 7 lead accounts and their respective sub accounts. - Responsible for maintaining approximately $4.5 million in contracted revenue, ensuring contract renewals and communicating potential upsell opportunities to Account Teams. - Responsible for.

- Administrative and Client Support for Account Team. - Budget/Forecasting Support for team to Finance/Eastern Team. - Monthly billing and reconciliation of account and team revenue

Hillside, NJ

- Customer Satisfaction – provided customer support handling inquiries, complaints and billing questions.- Responsible for Accounts Payable. - Developed and designed comprehensive product guide, detailing over 100 items

White Plains, New York

- Liaison to Systems, Marketing, Financial and Legal departments for the development, coordination and implementation new products, product enhancements, automating manual branch processes, branch operating system updates, training and subsidiary bank integration.- Manager, Customer Care Department. Managed team of 3; resolving incoming customer.

 Responsible for review of budget and capital expenditures for 45 departments. Supported department of 45 employees with developing and automating manual processes. Development of ad-hoc reporting analyses for Executive Management

Master Of Business Administration (Mba), Management Information Systems, General

Bachelor Of Business Administration (Bba), International Management