Patti Graham Email and Phone Number

• Identify and contact IBM Senior Department Project Executives and secure meetings to discuss strategic growth initiative specific to their line of business. • Build trusting relationships positioning CDI as a true IBM partner and secure orders before entered into vendor management system.• Meet directly with IBM Managers on the fulfillment of their contract staffing needs. • Partner with Recruiting Leads to drive submittal feedback, schedule interviews and close hires.• Exceed monthly sales metrics, regularly updating tracking systems with documentation.• Coordinate with back office/compliance to drive on-boarding process and setup first day instructions for assigned resources.• Maintain both a Territory and Strategic key account plan.• Manage and own all aspects of “my” business with entrepreneurial mindset.• Recognized with the CEO award for Q1 2013 for winning and managing two large projects which contributed to CDI being awarded an additional line of IBM business.

Volt Workforce Solutions 7/00 – 9/11 Regional Business Development Manager (2/09 – 9/11) • Major concentration was on selling/servicing National Accounts, developing relationships with key decision makers. • Secured meetings with Management to discuss strategic growth initiatives. • Managed and directed Business Development Manager as a SME in all lines of business, teaching consultative selling.• Motivated Delivery Team, excelled in identifying Client needs and qualifying requisitions. Business Development Manager (7/00 – 1/09)• Prospected and qualified new accounts through in-person and telephone cold calling.• Maintained and built existing customer relations (out-sold competitor with shared contract with one of our major corporations 8 -1). • Within first year and a half of employment, acquired a national account creating revenue of 1.5 million. Sold local managed program in fourth year. Implemented managed programs and trained on-site program manager.• Researched companies via internet and phone calling to target decision makers. Practiced tier selling. • Participated in proposal process (RFI, RFP). Prepared and conducted personal presentations.

TDY Personnel Services, Inc., dba TDY Temporaries 2/95 – 6/00Corporate Sales and Operations Manager (5/99 – 6/00)• Reported directly to the President/CEO. Maintained overall operations of company with five branch offices throughout Texas specializing in temporary and direct hire of administrative/clerical personnel. Direct involvement with this company greatly contributed to its success reaching annual sales of $8.5 million (having started with less than 3.5 in 1995).• Recruited, hired and supervised staff personnel (personnel assistants, accounting manager, recruiters and branch managers). Implemented procedural policy and directed daily operations. Responsibilities included trouble-shooting problems involving payroll, invoicing, collections, customer service, quality control, etc.• Prepared detailed bid contracts based on exact specifications requested by prospective client companies.• On a corporate level, exercised control of media advertising (radio, television, newspaper, yellow page directories, etc.), purchasing (promotional material, printing, supplies, etc.), safety policy implementation and management.Sales Manager (11/97 – 5/99)• Maintained overall sales operations of company.• Provided training and guidance for sales and operations personnel. Prepared statistical production reports based on reports submitted by branch office and corporate financial reports. Calculated sales commission reports on a monthly basis. Performed periodical branch audits to ensure proper performance of policies and procedures.• Developed marketing strategies coordinated trade shows and job fairs. In charge of company promotions and sales advertising.Account Manager (2/95 – 11/97)• Prospected, qualified and acquired new accounts. Provided extensive customer service, maintaining a client base of 150 plus accounts (excelled in customer retention and new sales, thus setting new quotas for other sales personnel).