Patti Greer Email and Phone Number

Working within the Law Enforcement market that pertains to a retention role for the Coplogic product suite. Interacting with current customer base as it relates to their specific products needs. A main liaison for the customer to direct them to obtain the service level they require as well as collaborating with internal teams within LexisNexis for sales and support assistance. Outreach for retention efforts centering around special projects for customer contract re-papering and specific… Show more Working within the Law Enforcement market that pertains to a retention role for the Coplogic product suite. Interacting with current customer base as it relates to their specific products needs. A main liaison for the customer to direct them to obtain the service level they require as well as collaborating with internal teams within LexisNexis for sales and support assistance. Outreach for retention efforts centering around special projects for customer contract re-papering and specific product news and updates. Show less

Managed and retained existing State & Local Government base business of 1.5M. Upsold identity analytic public records to the Health & Human Services market. Prospected for new business via cold calling and Lead generation data. Partnered with field team to maximize efforts to increase incremental revenue. Sales Awards: Two-time winner/member of the Circle of Excellence and Top Achiever Club, 2013 & 2015.

Retained and grew base retention business in the State & Local Government market selling web-based legal research products and exceeding yearly goals. This market included Courts, Law Enforcement, correctional facilities, State and County agencies, Public Defenders, Prosecutors and law libraries. Sales Awards: Two-time winner/member of the Circle of Excellence, 2005 & 2006.

Provided high quality telephonic support and problem resolution in a team environment to external customers and company staff. Troubleshooted and diagnosed customer situations dealing with LexisNexis web products, software, document delivery and billing inquiries.

Promoted pharmaceuticals to Primary Care, Gastroenterologists, Pulmonologists, Allergists and Urologists in the Dayton and Springfield Ohio areas. Extensive hospital profiling to maximize knowledge of hospital formulary action and overall territory activity. Involved Emergency Room and hospital pharmacy visits. Retail pharmacy coverage to gain vital HMO formulary coverage and physician prescribing trends.