Patti Harris
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Patti Harris Email & Phone Number

Oracle HCM Business Analyst at The Nemours Foundation
Location: Ocala, Florida, United States 10 work roles 3 schools
1 work email found @crowley.com LinkedIn matched
4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email c****@crowley.com
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Current company
Role
Oracle HCM Business Analyst
Location
Ocala, Florida, United States
Company size

Who is Patti Harris? Overview

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Quick answer

Patti Harris is listed as Oracle HCM Business Analyst at The Nemours Foundation, a company with 24 employees, based in Ocala, Florida, United States. AeroLeads shows a work email signal at crowley.com and a matched LinkedIn profile for Patti Harris.

Patti Harris previously worked as Oracle Business Analyst at The Nemours Foundation and Human Resource Information System Manager at Crowley Maritime. Patti Harris holds Bs, Marketing Management With A Minor In Advertising/Communications from Ucf College Of Business.

Company email context

Email format at The Nemours Foundation

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*@crowley.com
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Profile bio

About Patti Harris

I am passionate and skilled at Business Analysis, Customer Service, Client Engagement and Problem Resolution. I thrive on helping my customers identify and solve their issues. That can be a new report, a better process, improved use of existing software modules or new software entirely. The end result must always be a Win for my Company, a Win for my Clients/Customers, and a Win for the End Users of whatever solution I design.The titles I am most interested in are Customer Success ManagerClient Engagement ManagerClient Relations ManagerBusiness Systems AnalystMy industry experience includes Software Development, Maritime, Travel, Retail, Grocery and Restaurants.My Accomplishments...*Translated stakeholder requirements into concrete deliverables such as functional specs, flow charts & diagrams to transform mariner pay, cutting payroll team hours in half and improving pay accuracy by 48%.*Created a customer support team that manages 12000+ documents annually, data processing, and the HCM Help Desk. This cut 10,000+ hours of overtime over 8 years, reduced document processing time by 2/3rds, increased accuracy to 98%, and improved helpdesk ticket delays creating more happy customers all over the company.*Helped to implement a store-based customer service reward program that reduced turnover by 35% and raised customer satisfaction rates 19 points to 87% across all stores.*Worked with various grocery chains to design training programs for their staff, define cash management procedures, and security programs in the use of self-checkout for identifying and dealing with theft, both internal and customer-driven.*Conducted competitive, industry, and client research in support of my sales and engineering teams on our full array of products in all our retail clients.*Brought local businesses and schools together to design a promotional products arrangement that helped the school get much-needed supplies, local businesses increase sales, and cut the afternoon pickup time in half. A win-win-win for schools, multiple businesses, and my company.*Supported HR, Benefits, Payroll, Accounting, Travel, Training, Recruiting, Labor Relations, QA, IT Reporting and IT on all system integrations in the HCM space.*Managed a company Dragonboat team for 3 years winning Bronze, Silver, and Gold medals successively.

Listed skills include Team Building, Training, Marketing, Management, and 35 others.

Current workplace

Patti Harris's current company

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The Nemours Foundation
The Nemours Foundation
Oracle HCM Business Analyst
Ocala, FL, US
Employees
24
AeroLeads page
10 roles

Patti Harris work experience

A career timeline built from the work history available for this profile.

Human Resource Information System Manager

Jacksonville, Florida Area

-Managed multiple software systems including Oracle HCM, Nautical Systems, FileNet, Kronos, and Concur for the union population and the business operations teams who supported them.-Engaged with all business stakeholders to define all business requirements and turn them into process improvements, use cases, user acceptance testing, training materials, and.

Feb 2011 - Sep 2023

Small Business Travel Specialst

Travel Memories

Jacksonville, Florida Area

Specializing in group cruises and tours. Seminars-At-Sea and Customized Tours for Business. Designed programs for group training events, customer engagement and Networking Meet and Greets.

Sep 2008 - Aug 2011

Retail Software Installation Trainer

Ctg

Jacksonville, Florida Area

I continued to work with IBM on a retail contract installing self-checkout units and training store personnel, management and customers on the proper use of the equipment. I taught management how to get the greatest ROI out of their investment.

Mar 2010 - Feb 2011

Promotional Product Sales Education

Shipping+ Business Services

Jacksonville, Florida Area

I combine travel with promotional products and marketing to design unique solutions for my clients. My goal in Education is to never charge my schools for the products they need. Instead I work with the local community to cover the cost of each and every item ordered by providing unique marketing and advertising solutions. For non-profits I work to design.

May 2009 - Mar 2010

Market Research Analyst Retail

Ibm

Jacksonville, Florida Area

Performed on-site client process improvement, training and ROI analysis for improved customer service. I was selected to train the sales, marketing, developers and store trainers in Paris to support the launch into France. I spoke on Using Technology to Create the Ultimate Customer Experience at the IBM User Group meeting.

Nov 2003 - Mar 2008

Marketing Events Manager Retail

Jacksonville, Florida Area

I trained in-store event managers, developed business partnerships, designed the advertising for in-store promotions and created joint contests and promotions with business partners.

May 2006 - Sep 2006

Market Research Analyst Retail

Productivity Solutions, Inc.

Jacksonville, Florida Area

Produced and presented customized training documents and white papers. Conducted competitive, industry and client research in support of my sales and engineering teams. Created customized sales and usage reports for my sales team on our full array of products in all our retail clients. Developed QA test scripts, conducted QA, process improvement, data and.

Aug 1999 - Nov 2003

Information Systems Manager Recruiting

King Companies

Jacksonville, Florida Area

Managed information technology helpdesk staff of 6, Managed a $250,000 IT budget, Trained over 50 employees and 100 customers on software usage, Managed assorted data projects with payroll, HR, benefits and finance, Supported recruiting, benefits, payroll, human resources and sales in 14 offices and 10 large clients conducting training, data analysis and.

Aug 1996 - Jul 1999
3 education records

Patti Harris education

Bs, Marketing Management With A Minor In Advertising/Communications

Activities and Societies: Student chapters of Public Relations Society of America (PRSA), Florida Public Relations Society of America.

FAQ

Frequently asked questions about Patti Harris

Quick answers generated from the profile data available on this page.

What company does Patti Harris work for?

Patti Harris works for The Nemours Foundation.

What is Patti Harris's role at The Nemours Foundation?

Patti Harris is listed as Oracle HCM Business Analyst at The Nemours Foundation.

What is Patti Harris's email address?

AeroLeads has found 1 work email signal at @crowley.com for Patti Harris at The Nemours Foundation.

Where is Patti Harris based?

Patti Harris is based in Ocala, Florida, United States while working with The Nemours Foundation.

What companies has Patti Harris worked for?

Patti Harris has worked for The Nemours Foundation, Crowley Maritime, Travel Memories, Ctg, and Shipping+ Business Services.

How can I contact Patti Harris?

You can use AeroLeads to view verified contact signals for Patti Harris at The Nemours Foundation, including work email, phone, and LinkedIn data when available.

What schools did Patti Harris attend?

Patti Harris holds Bs, Marketing Management With A Minor In Advertising/Communications from Ucf College Of Business.

What skills is Patti Harris known for?

Patti Harris is listed with skills including Team Building, Training, Marketing, Management, Customer Service, Software Documentation, Strategy, and Strategic Planning.

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