Leading a team of analysts in supporting Workday initiatives, with a focus on enhancing product functionality and aligning technology solutions with organizational objectives. Instrumental in managing relationships with HR COE leaders and facilitating the integration of technology into business strategies

Guided clients through Workday implementations across multiple modules, ensuring adherence to timelines and budgets. Led high-stakes global deployments and managed intricate divestiture projects, demonstrating adeptness in navigating complexities. Highlights include:• Oversaw the global deployment for a conglomerate, encompassing 200,000 employees across 126 countries, integrating Recruiting, Talent, and Advanced Compensation modules.• Successfully managed a complex divestiture, transitioning 95,000 employees in 56 countries to a new Workday tenant within a tight 10-month timeline.• Spearheaded the deployment of new Workday offerings such as Workday Help and Peakon.• Certifications in HCM, Engagement Management and Delivery Assurance

Providing leadership in the design and administration of HR Technology Solutions as well HR Shared Services. Manage HRIS (Workday) analysis, configuration, documentation and maintenance. In partnership with broader HR leadership team develop Workday functionality adoption roadmap. Working closely with HR Business Partners and Centers of Expertise in development and delivery of efficient HR Shared Services operation.

Lead a team of analysts responsible for the configuration of Workday for HR/Payroll modules, integrations in and out of Workday, as well as supporting daily production issues. Partnering across the organization to develop roadmap for feature releases and prioritization of system requests. Successfully implemented Workday globally for HCM, Payroll, Recruiting, Talent, Compensation, Time Off in 10 months. Created process to manage on-going support utilizing off-shore and on-shore support model. Created repeatable process to manage Workday upgrades including analysis and test planning.

Manage a team of analysts responsible for the configuration of Workday for HR/Payroll modules, as well as supporting daily production issues. Working closely with Shared Service team members and HRIT to manage system requests, complete configuration and maintenance and maintain system documentation.

Responsible for the day-to-day management and oversight for HR and Payroll outsourcing services delivered to multinational clients. Responsible for a team of associates ensuring accurate and timely processing of services. Project Management for mergers and acquisitions as well managing all change requests and SLA management.

Provide support for PDS Vista HRMS fully integrated HR/Benefits & Payroll software.- Manage client relationships and resolve issues to ensure timely payroll, benefits and hr processing- Guide and support clients in setting up open enrollment and benefits set up- Research and resolve data issues utilizing SQL • Guide and support clients in compliance reporting • Support implementation and conversion for clients upgrading versions• Perform testing for specific issues and work with R&D to implement fixes

Consultant – HRIS system implementation• Lead implementation of Payroll module of HRIS system• Designed General Ledger structure required to support G/L reporting• Managed vendor for development of customization of check printing software• Managed development testing with bank for transmission of ACH and Positive Pay banking files• Managed development and testing of interface for tax reporting• Tested and all Crystal Reports to ensure development to specifications• Managed payroll testing process and reconciliation of test pay results against current vendor process• Developed documentation and training for Payroll staff on new Payroll process

Lead a team of professionals responsible for the implementation, system set up and maintenance of all group insurance products and services. Manage IT prioritization for all development and implementation work. Key accomplishments include:• Successfully implemented Six Sigma project to reduce contract generation cycle time from 69 to 10 days.• Reduced overall implementation cycle time to improve client experience• Created tracking and reporting mechanism to quantify non-standard project impact• Managed system interface development for all new and existing clients• Developed and provided training to staff on new processes as well as systems

Sr. ProgramManager- E-business OperationsManage the deployment of enhancements and new releases of MetLife’s self service benefits portal. Present web functionality for new business implementation. Partner with IT in the development and prioritization of enhancements and new releases. Provided training to user community to implement and support technology. Key accomplishments include:• Collaborated with clients and business partners to develop repeatable implementation process• Designed and mapped new business processes and created conversion process and plan as well as developed and delivered training to business community