Multi-instrumentalist, singer/songwriter, performer

Website: http://www.pattisteelphotos.comFB page: https://www.facebook.com/pattirichardsonphotographyTwitter: https://twitter.com/pattirphotosPinterest: http://www.pinterest.com/richardsonpatti/Etsy: https://www.etsy.com/people/pattirichardson?ref=si_pr

Communicate with each client and schedule interviews.Take quality images of each residential and commercial buildings.Interview each client in order to complete each report thoroughly.Quality check every report and images for accuracy.

-Answer phones and greet customers-Create maintenance requests-Process potential tenant applications and verify their past tenant history, employment, and professional references and income-Create welcome letters and other letters to tenants-Create lease document and files-Take advertising photos for new properties

•Received Packing Slips •Scaned and sent all Fuel Receipts •Typed all Quotes/Proposals •Helped with employee issues and requests. Time-off, Direct Deposit Changes, Insurance etc…•Assist GM, Office Manager, Purchasing Manager, Shop Manager, Installation Manager and Design Manager with various additional duties that they may need help with.•Answered phones and assist customers with inquiries.•Made all Hotel Arrangements and Travel. •Updated PO's w/Hotel Receipt information. •Sent weekly updated schedule w/hotel information•Maintained Safety Documents that are turned in•Ordered Office Supplies•Updated Bulletin Board with Birthday's, Anniversaries, Job List, Schedule and any other important announcements•Maintain Birthday and Anniversary Dates Spreadsheet•Customer Goods Receipts - Scan and save in folder•Created Purchase Orders

Booking, marketing, promoting the projects I am involved inCreating the music and other content for the recordPerforming the music in front of a live audienceTraveling Create and purchase merchandise for each project

Answered all incoming calls and routed to appropriate areaGreeted all visitors; assisted them in signing in and wearing badgeEntered and scanned deposits, charges, and adjustments as directedAssisted in the entry of information related to admits, discharges, and physician changes Ran and distributed census reports each morning and at end of dayStamped all outgoing mail and monitors postage machineScanned all correspondence and any miscellaneous itemsChecked all therapy charges and attaches census to back of each inpatient and outpatient therapist's batchOrganized, planned, and managed time effectively to complete assignmentsMaintained and organized mail room dailyMaintained/ordered coffee supplies and office supplies for the lobby and front desk/mail roomLaminated any projects as needed by entire HealthSouth staffMet position requirements and performs essential functionsMet mandatory training and courses required by completion dateReported questionable situations, concerns, complaints or harassment immediatelyAbove and beyond my duties:Created the monthly newsletter and keeps record for CPR cards for the Human Resource departmentActively volunteer during holidays to Christmas carolRe-organized desk and daily duty handbook to assist with new prn employees covering for the receptionist desk

* Responsible for receiving and/or dispatching incoming phone calls* Collects payments for copays and deductibles* Performs check in and out duties accurately and timely* Makes appointments for visits and, if an emergency, informs a clinical employee * Verifies insurance eligibility and benefits and records the information in the medical record; completes referrals to specialty providers, home health, etc. * Accurately enters patient demographics into the practice management system* Takes clear and concise messages from pharmacies, physicians and hospital personnel; directs the message to the Clinical employee and/or Provider* Manages large call volume while maintaining excellent telephone etiquette* Organizes workflow to meet patient needs in a timely manner

*Answer all incoming calls and keep patients informed about all exams available*Process all incoming faxes, referring physician orders, reports, clinic notes, etc. *Upload Excel spreadsheets for TELEVOX (automated phone systems) for appointments*Process all incoming medical records request including x-ray images on DVD’s to other health facilities for continuity of care

Effectively interact and communicate with all levels of customers, employees and vendors.Answer and routed complex digital telephone systems.Maintain departmental files (hard copies, archive, or electronic form).Ordered and maintained inventory of office supplies, postage, certified mail, and FedEx.Provide a standard of excellent customer service to internal and external staff, vendors and guest.Process accounts payable and account receivable using Star Builder.

SPCH 1311 Fundamentals of Speech Communication

I was responsible for teaching Business and Professional Speech, Introduction to Communication, and Introduction to Mass Communication in traditional lecture, hybrid and online classes. I participated in college orientation, chili cook-off, and being a panel member for A. Greene’s class project.

Research the company for each story. Set up appropriate time for photo shoot. Edit photos and make any changes needed for story. Write captions or information about each potential story.

Shoot assignments as needed.

*Performed research for photography assignments*Communicated with writer, editor and subject of story*Edited/posted photos online*Scouted for new story ideas

I was responsible for teaching courses in Photocommunications I and II, Topics in Communication, and Speech Communication. Implemented Academic advisement for photo students. I managed and organized photo department office operations (i.e. inventory of equipment, mail, and research) as well as performed weekly research for class lectures and group discussions. I maintained student files and records (i.e. study interests, attendance and grades). I answered telephone calls for the photography department and scheduled appointments/meetings with students for advisement. I was the Advisor for Crowder College Photography Society.

*Course taught: Art 140 ­ basic digital photography/computer skills*Maintained studio space and equipment for photo department

I taught one speech class.

Produce commercial spotsRecord in syndication showsPrepare on-air show prep materialsAssist office staff with billing, filing, and preparing monthly reports(I didn't work from September 2005-June 2007 because I was living in Kansas City)

Taught three sections of speech for Dr. Shirley Drew

I would fill in for teachers who had to miss classes. Many teachers would ask for me to sub for them.(I did not substitute from June 2005 - August 2007 because I lived in Kansas City)

Process online applications for customer loansField inbound/outbound customer service callsReceive and file customer documents

Effectively answered six phone lines while managing multiple dutiesProvided excellent service to members involving opening/closing accounts, handling large transactions, and counseling membersHandled multiple transactions while deciphering fraudulent activity and focusing on accuracy

Proofed pages before sent to printersMaintained all equipment in systems departmentCommunicated with departments about problems with pages

Assisted with the daily store operationsAchieved store goals in budget and credit applicationsTrained associatesMerchandised Junior/Miss department