Patti Wade Email & Phone Number

Phoenix, Arizona Area

Manage day to day operations for commercial electrical and lighting business •Establish and maintain client and employee relations for monthly and by project contracts•Initiate, support, and finalize execution of proposed projects•Identify and implement business growth and development strategies•Execute office administration including HR, payroll, A/P, and A/R

Greater Phoenix Area

•Currently serve as contract writer, reviewer, and subject matter expert for National HealthCareer Association for alignment of certification exams to both curriculum and knowledge statements/task objective expectations for Medical Assistants and Administrative Medical Assistants.•Served as a Subject Matter Expert for Allied Business Schools curriculum review board•CPT Practice Analysis Taskforce Member for National HealthCareer Association •Served as subject-matter expert to revise NHA Certified Phlebotomy Technician credentialing examination•Attended in-person and virtual meetings; completed electronic assignments to update tasks and knowledge used in practice; reviewed validation survey results; and developed recommendations for test content outline•Served as subject matter expert for online training for Penguin Publishing•Served as textbook curriculum reviewer for Cengage, Lippincott-Williams, Pearson, and McGraw Hill•Served on McGraw-Hill education symposium for electronic learning•Attended in-person seminar and completed assignments to review and analyze efficacy of learning materials presented

Practice Analysis Task Force Member, National Healthcareer Association. Served as subject-matter expert to revise NHA Certified Phlebotomy Technician credentialing examination. Attended in-person and virtual meetings; completed electronic assignments to update tasks and knowledge used in practice; reviewed validation survey results; and developed recommendations for test content outline.

Dothan, Alabama Area

•Presented front and back office medical assisting curriculum in classroom and lab setting including certification prep •Identified inconsistencies in presentation and created “daybook” to meet learning objectives and ensure schoolwide continuity of instruction/evaluation across all classes including laboratory skill assessment checklist •Trained new instructors and contributed to accreditation process

Phoenix, Arizona Area

Directed largest program generating 50% campus revenue with daily student population averaging over 300. Managed up to twelve instructors including overseeing credentialing and compliance. •Led MA program to zero violation achievement for ABHES and ACICS accreditation for all campus sites •Increased performance and promotions while managing department through recruiting, hiring, training, developing, evaluating, leveraging diverse talents and empowering growth •Created strategies to meet organization goals, set up metrics measuring success, identified and deployed solutions, recognized excellence, and forecasted growth opportunities •Met/exceeded student (customer) and organization satisfaction goals by mentoring, deploying problem-solving and engagement strategies to decrease SAP rate and increase attrition •Identified community experts in the field and created a network of advisors to increase student success and validate strategies including successful externship to placement conversion •Content/curriculum expert on multiple corporate taskforces for analysis and creation of objectives, course design/development, and assessment outcomes; introduced strategies for creative presentation for all learning types•Developed simulation laboratory interactive scenarios and rubrics for objective measurement.•Presented at executive, departmental, classroom, and community level optimizing verbal/nonverbal skills and technological tools to connect with audience and deliver targeted message •Developed multiple community service and outreach events to promote goodwill and cultivate mutually beneficial relationships

Phoenix, Arizona Area

Initiated and implemented business operations serving Greater Phoenix and Sedona including event contracts with budgets up to $100K. Created market strategies and promotions to increase business opportunities including website content, networking, and relationship development Executed event strategies, timelines, deliverables. Managed day to day operations from inventory to payroll.

Project Management, Business Management, Hr

Associates Degree, 4.0

Medical Assisting

Education record

Education record