Pattiya Nelson Email & Phone Number

Las Vegas, Nevada, United States

Resolve high volume customer queries in an efficient and timely mannerProvide the highest level and quality of customer service at all times ensuring customer confidenceUtilize verbal, electronic, paper, and other means of communication with customers, and make suggestions for the improvement of communication systemsAdvise and support other members of the customer services team and external departments in relation to event and venue information and customer queriesAdhere to all company and departmental processes, procedures, and policiesOther projects and tasks as needed if available and willingI will be working on-site at Palazzo, Venetian, Sphere, Resorts World, and Fountainebleu. If not on-site, I will be working from home.

Las Vegas, Nevada, United States

- Coordinate Events throughout the property - Contact Vendors - Resort Marketing- Assist Management in events - Assist with slot and table tournaments- Decorate and tear down events - Assist in planning events

Las Vegas, Nevada, United States

Location: Sphere Manages the content and delivery of pre-shift meetingsCompletes front-line team member assignments consistent with event staffing levels and promptly escalates any concerns or shortagesAssesses, evaluates, and provides consistent, fair and timely feedback to front-line colleagues through various methods such as coaching, mentoring, and one on onesManages inventory on all team member devices and equipment available for guests usePartners with threat management to ensure a safe and efficient work environment

Las Vegas, Nevada, United States

- Assist in opening up brand new theater at Resorts World - Provided customer service - Handled all complaints - Maintain Staff - Enforce safety throughout the theater - Communicate with security, box office, and production nightly - Direct ushers to success nightly- Problem solve guest issues - Provided general information based on the show and venue- Take care of VIP guests for artist

Las Vegas, Nevada Area

- Provides assistance in a showroom venue- Handles complaints regarding any issues during a show- Directs ushers nightly to success- Works in guest services- Provides knowledge to all newcomers - Shows guest to their seats- Provides general information based on the show and venue- Handles physical and verbal altercations between guest- Supervises each floor consistently - Enforces all procedures and rules nightly

Las Vegas, Nevada Area

- Provides customer service- Handles money transactions- Handles returns and exchanges- Provides advertising - Influences customers daily

Las Vegas, Nevada Area

- Provides assistance in a showroom venue- Handles complaints regarding any issues during a show- Directs ushers nightly to success- Works in guest services- Provides knowledge to all newcomers - Shows guest to their seats- Provides general information based on the show and venue- Handles physical and verbal altercations between guest- Supervises each floor consistently - Enforces all procedures and rules nightly

Bachelor'S Degree, Marketing, Senior

Activities and Societies: Lee Business School StudentNow graduated with a business degree in marketing.

High School Diploma

Activities and Societies: - Varsity Cheerleader for 4 years - Softball Player for 1 year - DECA student for 2 years - Fire science student.