Jennifer Patton Email & Phone Number

Covington, Virginia, United States

Lewisburg, Wv

Designed Overtime Program providing an efficient automated process that reduced errors while satisfying contractual obligations with the union. Established Mechanical Daily Reporting Program using an automated system where each major work area could input daily focus items and other important information. Developed programs that streamlined processes, including the Industrial Cleaning and Crane Scheduling Program that gave the management team the ability to clearly communicate expectations of the job in a set timeframe and eliminate overtime or non-contractual billable hours. Created Supervisor Shift Program that gave maintenance and operational areas within the mill real-time access to issues being encountered and corrected throughout the plant. Provided training manuals for 9 access database programs developed with automated reporting for data analysis. Facilitated ongoing support and troubleshooting; performed onsite and virtual training for 350+ end users.

United States

Oversee daily operations of EHR, telehealth, and VR programs, including training 150+ staff and faculty as well as teaching 850+ students and residents. Investigate programs for appropriateness in pre-doctoral education. Work closely with faculty and administration on developing, testing, and implementing VR training materials and scenarios to meet curriculum objectives. Liaise with the simulation program manager and mannequin simulation coordinator for effective utilization and integration of medical training platforms. Organize and implement all interprofessional events with faculty and collaborating institutions, including any logistical planning, communication, and video productions for virtual and in-person events. Conduct needs assessments in partnership with the center director, medical director, and Clinical Evaluation Center CEC operations manager to evaluate and implement appropriate programs.

United States

Create multiple robust access databases utilizing VB Script and SQL, including customizable electronic medical records EMR database for Community Health Education Resource Program CHERP that maintains clinical outcomes research and patient engagement. Lead training of staff from CHERP sites such as West Virginia University Medicine, Rainelle Medical Center, Robert C. Byrd Clinic, and Charleston Area Medical Center. Manage and develop reports in Access and Excel, including all CEC event reports that are represented in WVSOM publications and annual reports along with CEC accreditation reporting requirements. Reduce redundancy and enable CEC Administrator to report and analyze data needed to assess individuals for continued improvement. Design, develop, and maintain electronic forms in a database for assessing standardized patient encounter reviews, feedback, and performance. Eliminate paper by designing an electronic process for accreditation event binders to automatically report and track items for each event to meet accreditation standards.

United States

Trained staff and physicians on EHR and telehealth; developed manuals for successful implementation, including workflow analysis. Provided ongoing staff development technology training for CEC staff. Worked with the center director, medical director, and CEC operations manager to integrate EHR and telehealth into hybrid, progressive, collaborative, and standard teaching cases. Facilitated improvement in technologies utilized in CEC.

United States

Developed case scenarios that integrated EHR education into students’ curriculum and clinical skills training. Developed detailed training materials and videos for students on how to effectively utilize EHR in the curriculum. Collaborated with WVSOM Information Technology Department to assess network and hardware.

United States

• Responsible for Implementing Medical Practices (15 locations) from paper to an Electronic Health Record system which includes but is not limited to the Initial setup, build, and configuration of the EHR database • Assessed practice to ensure the network is setup with proper wiring, and wireless access points, conduct a proper speed test to ensure excellent connectivity, ordered all hardware, configure all PCs/laptops, and printers • Trained all 150+ staff and Physicians on the EHR and developed manuals to ensure a successful Implementation, this included workflow analysis • Project Manager for the build of new interfaces for Electronic Orders (i.e., Laboratory, Radiology, Pathology, face sheets, etc...), and Electronic Prescribing • Conducted presentations and on-site visits with our Corporate Sales Division and their prospective clients to market the EHR and consult with them on the preparation of an EHR and the type of Resources they will need • Worked with Corporate on updating all system requirements to ensure clients are purchasing and installing the proper network and hardware specifications for the EHR and assist with the re-designing of the EHR and testing the application when new versions are released • Developed reporting tool using SQL server 2008 and Tableau reporting software • Maintained and Develop the WVVA Healthcare Alliance website • Supervised 2 staff members

United States

• Responsible for the design, test, development, and implementation of the Electronic Medical records • Developed logic on Clinical and financial electronic forms by using uScript and SQL to improve the integrity of the EDI Transactions to ensure the data being captured will exceed State and Medicaid audits • Developed effective training manuals and conducted presentations for electronic health records and practice management systems • Trained clinical, financial, administration, and frontline support staff on the system and process changes in 17 counties and 500+ end-users • Directed 2 full days of orientation monthly which include computer training and mentoring on the fundamentals of Daymark's policies and procedures • Coordinated and completed projects with the cooperation of both professional and support staff throughout the agency • Projects involved external agencies, such as Local Management Entities (LMEs), and NC DMA for Medicaid authorizations • Worked closely with Senior Management Staff, LMEs, and Clinical Staff including Medical Doctors, Psychiatrists, Counselors, and Case Management Staff, to evaluate Business Requirements and Objectives in making decisions on Future Developments • Developed and maintained system changes to ensure that both clinical and financial documentation meets State and Medicaid regulations • Responsible for collaborating with QI director to ensure HIPAA policies and procedures coincide with Electronic Medical Records to meet Federal Regulations • Directly was responsible for IS data entry staff consisting of 3 members • A representative for Daymark on MIS system, processes, and procedures on a National level. • Responsible for utilizing existing reporting tools such as SQL, uScript, Excel, and, Access, converting data into meaningful information in a readily accessible format, analyzing data, and ensuring the accuracy of data and output • Perform routine data analysis and build graphical representations

United States

• Assisted with the implementation of an agency-wide computer system to support 5 county locations • Responsible for training 250+ users on the computer system, which includes: Administrative, clinical, medical records, finance, and reimbursement functions • Prepare weekly, monthly, and quarterly status reports. Reports include Cost Finding, State reporting, Clinical reporting, and Sr. Management Administrative reports. Reports were created in Excel, Access, and multiple CMHC report writers • Responsible for the creation and maintenance of multiple databases; applications were developed in MS Access 2000 and SQL server which allowed management to monitor earnings for state-regulated funds, manage case record reviews, and report on all incidents for five county locations

United States

• Lead Analyst and developer for creating and maintaining a resource management/tracking system. Performed requirements analysis, application design, implementation, and end-user training. The application enabled customers to utilize and schedule resources more effectively. Bonus awarded for the quality of work • Member of the system test team for maintaining web applications. Produced and maintained testing schedules for QC testing; created test cases and system test reports; performed system testing on ClientServer applications developed in the multi-tier architecture integrated Web server using Windows NT, Microsoft SQL Server, and C++