Michael Patton Email and Phone Number
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I am a curious and evolving human being that enjoys learning. Currently, working to apply my experience as a Staff Customer Success Architect to Global VMware Customers. Partnering with Customers, we work together to resolve blockers and innovate through VMware Solutions.
Robert S. Hartman Institute
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Member Board Of DirectorsRobert S. Hartman Institute Jan 2024 - Present
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Cloud Architect *Vmware By BroadcomBroadcom Nov 2023 - PresentPalo Alto, California, Us -
Staff Customer Success ArchitectVmware Apr 2022 - Nov 2023Palo Alto, Ca, Us• Conference Speaker: VMworld 2021 and 2019, VMware CTO Ambassador Conference 2019, and VMware User Group (VMUG) 2018-2021.• Engaged at VP and CEO level that contributed to ELA renewals, project deliverables, and alignment on customer business outcomes with VMware solutions. • Partnered with global and enterprise customers on VMware solution design and adoption, architecture reviews, and technical workshops resulting in an 18% increase in customer consumption. • Designed and delivered proactive technical accelerators for the VMware S360 program resulting in a 20% efficiency with onboarding, consumption, and adoption of VMware solutions. -
Staff Customer Success Operations LeadVmware Jun 2021 - Apr 2022Palo Alto, Ca, Us• Optimized VMware Customer Success S360 program processes that demonstrated 25% faster customer onboarding, 35% increase in relevant customer data for activation, and 10%-time savings in troubleshooting escalated accounts.
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Staff Customer Success ArchitectVmware Jul 2018 - Jun 2021Palo Alto, Ca, Us• Contributed directly to F5 load balancers support for vRealize Automation reflected in position papers, collaborative troubleshooting, and installation guides.• Co-led VMware CTO Ambassador Nonprofit Connect initiative optimizing cross-team collaboration by 30% via feedback loop involving customer, account team, and VMware business units. • Contributor to VMware VCP-CMA, VCAP-CMA Deploy, and VCAP-CMA Design exams.• Designed and delivered VMware Hands-on-Labs ranked in the top 10 at two VMworld conferences (2018, 2019).
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Consulting Architect, Professional ServicesVmware Jul 2014 - Jul 2018Palo Alto, Ca, Us• Recognition: VMware Global PSO Person of the Year - 2013 / VMware Service Spotlight Award - Q3, 2013 / VMware Service Spotlight award for Q4, 2016.• Designed, led, and delivered over thirty-four private/public multi-cloud solutions for enterprise/global customers through presales, project implementation, and post-sales support. • Engaged commercial, enterprise and global customer projects delivering private and public cloud solutions, disaster recovery, architecting end-to-end virtual machine provisioning and disaster recovery. • Responsible for leading multiple teams of Sr. Consultants on customer engagements. The focus was identifying customer business needs, delivering project deliverables, and removing blockers to achieve results.
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Sr. Consultant, Professional ServicesVmware Nov 2012 - Jul 2014Palo Alto, Ca, Us• Exceeded yearly bonuses averaging 127% of plan representing the ability to identify, execute, and maintain consistent delivery of strategic VMware solutions.• Mentored and onboarded new team members to Americas Cloud East team. Accomplished through 1:1 session, solution implementation feedback, and a guide to the variety of resources (docs online, blogs, lab guides, and SRs).• Contributed directly to Infoblox IPAM integration with vRealize Automation (vRA) Plugin in collaborative troubleshooting and installation guide validation for vRA 7.x and 8.x.
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Senior Consulting EngineerPinnacle Group Of Indiana Apr 2011 - Nov 2012Mishawaka, In, Us• Virtualization administrator for Microsoft Hyper-V reflecting optimization, troubleshooting, and upgrades.• Technical Lead in SAN implementation: vendor selection, dual MDS 9140, volume creation and Qlogic HBA Configuration.• Maintenance on Cisco Network: Backup of IOS and Startup Config, P2P, T1, EIGRP, and OSPF. -
Senior Network EngineerMapletronics Computers Inc. Oct 2007 - Apr 2011Goshen, In, Us
Michael Patton Skills
Michael Patton Education Details
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Purdue UniversityBusiness Management And Information Systems -
Undergraduate Work Completed At A Private College. This Institution Does Not Reflect My Values.Psychology
Frequently Asked Questions about Michael Patton
What company does Michael Patton work for?
Michael Patton works for Robert S. Hartman Institute
What is Michael Patton's role at the current company?
Michael Patton's current role is Enterprise and Global Customer Success via VMware by BroadcomMBA, VCIX7-CMA 2021, Previous MCT, CCSI, and CCNP.
What is Michael Patton's email address?
Michael Patton's email address is mp****@****ple.net
What is Michael Patton's direct phone number?
Michael Patton's direct phone number is +157453*****
What schools did Michael Patton attend?
Michael Patton attended Purdue University, Undergraduate Work Completed At A Private College. This Institution Does Not Reflect My Values..
What skills is Michael Patton known for?
Michael Patton has skills like Virtualization, Vmware, Data Center, Servers, Cloud Computing, Active Directory, Cisco Technologies, San, Windows Server, Networking, Disaster Recovery, Hyper V.
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