Sales, Marketing, Business Development and Project management.

Client facing role paired with internal stakeholder management. Assists in ongoing development of streamlined communication efforts to improve marketing and outreach as well as interaction with Covered California. Involved in contract interpretation activities that include written feedback and comment to the state. Co-leading efforts to manage performance reports(guaranteed performance metrics) and stabilize processes cross functionally with finance, customer service, and operations. Engaged in process improvement strategy to manage vendor relationships and reduce cyber security issues associated with immature vendor relationships and organizations.

Client facing role supporting Blue Shield's largest clients through year long migration activities. Responsible for migration of Large Group accounts that are both fully insured and self-funded from RTMS/Legacy System to Facets(Trizetto). Participation in acceleration efforts to migrate groups by an aggresive market driven deadline. Full project phased work.

Responsible for cycle implementations of a customer facing mandated document as well as managing communication and coordination of the implementation for customer facing web portal content over Individual and family plans, small group and large group lines of business. Passion for new technology adoption and a continued effort to improve processes and contribute to automation efforts. Responsible for cross-fuctional growth in a team setting that delivers software solutions to internal customers. Also working on large group custom implementations to ensure seamless quality to new and renewing highly custom clients. Manage various special marketing and improvement projects.

Responsible for assisting the Fully Insured team in building plan designs for sales clientele. Aiding in the build of portfolio offerings.UAT and Regression testing on proprietary company software.Product/project management training and experience managing RAID logs. Regular Healthcare Reform training and experience building custom Uniform Coverage Documents for Mid/Large sized groups. Experience with dashboard reporting and analyzing and gap analysis.

Learned how to speak the language of print and color for advertising and marketing materials and other procurement needs. Opened doors and acquired large key accounts through cold calling such as Bechtel, San Francisco International Airport, Dreyers Grand Ice Cream, Orchard Supply Hardware, and BlueShield of California.www.cgx.com

Measured new account development of over 40 percent of company’s second year growth. Recruited over 90 new accounts in the first year of employment and assisted in the development of the multi-faceted marketing campaigns which included price quotes, concept development, design, outsourced printing, data acquisition and management, and mail processing. Worked with graphic designers, vendors, and clients to create campaigns with trackable results and good return on investment. Worked on many political marketing campaigns and have a strong understanding of postal rules and regulations.

Wrote press releases, promoted other companies through publicity ventures and trade shows. Also planned one large event. Aided in growth of revenue by 14% by acquired outside clients through cold calling and networking after being moved into a leadership position. Coordinated marketing campaigns that aided in generating leads that were then captured by software that we worked with a web developer to create. Also managed a design team, sales representatives, and a call center staff.

Worked in the retail environment and built many relationships and learned to thrive in customer service. Was responsible for reviewing daily revenue and counting tills. Learned how to do inventory management.