Pattu M

Pattu M Email and Phone Number

Executive Director and CEO @ UOB Centre of Excellence (M) Sdn. Bhd.
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MY
Pattu M's Location
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Malaysia
About Pattu M

Garnered extensive expertise in Global Banking Operations, processing, and strategic management and has successfully overseen large Global Business Services (GBS) projects across Asia. Notably, served as the CEO and Board Member of UOB Centre of Excellence (M) Sdn. Bhd., a subsidiary of UOB Bank. In this capacity, spearheaded business transformation initiatives, emphasizing process re-engineering and operational efficiency, ensuring optimal cost management and customer satisfaction. Skilled in global delivery management, nurturing alliances, and talent development throughout Asia. A recognized advocate for the GBS industry in Malaysia, dedicated to showcasing Malaysia's outsourcing prowess on the global stage. Was the Deputy Chairman (Shared Service) of GBS Malaysia, affiliated with PIKOM, the ICT Association of Malaysia and currently serves as an Advisor to GBS MalaysiaCommitted to nurturing talent essential for the nation's progress, is part of the Malaysia Global Talent Advisor Group, initiated by Talent Corporation Berhad.

Pattu M's Current Company Details
UOB Centre of Excellence (M) Sdn. Bhd.

Uob Centre Of Excellence (M) Sdn. Bhd.

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Executive Director and CEO
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MY
Pattu M Work Experience Details
  • Uob Centre Of Excellence (M) Sdn. Bhd.
    Executive Director And Ceo
    Uob Centre Of Excellence (M) Sdn. Bhd.
    Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, My
  • Gbs Malaysia
    Advisor
    Gbs Malaysia Jan 2024 - Present
    Malaysia
    Digital Global Business Services Council of MalaysiaTalent developmentDeveloping industry competitiveness to address the sophisticated needs of the global business services community.Voice of the GBS Industry
    View
  • Talent Corporation Malaysia Berhad (Talentcorp)
    Committee Member At Malaysia Global Talent Advisory Group (Mylead)
    Talent Corporation Malaysia Berhad (Talentcorp) Sep 2021 - Present
    Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia
    Building a network of Top TalentInfluencing positive outcomes for talent in Malaysia
    View
  • Uob Centre Of Excellence (M) Sdn. Bhd.
    Board Member
    Uob Centre Of Excellence (M) Sdn. Bhd. Apr 2013 - Present
    Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia
  • Uob Centre Of Excellence (M) Sdn. Bhd.
    Executive Director/Ceo
    Uob Centre Of Excellence (M) Sdn. Bhd. Oct 2012 - Present
    Kuala Lumpur, Malaysia
    • Responsible for all aspects of the COE in meeting key performance indicators outlined by (and report to) the Board and Group Technology & Operations Management.• Represent the organization to external regulators within Malaysia.• Ensure that the management of services provided by the COE is compliant with regulatory requirements in the regions where the business operates.• Manage the establishment and growth of the COE in line with the business objectives of the Group• Ensure the COE is set-up and run within budget and set industry benchmarks for efficiency and delivering best-in-class service.• Create an outstanding productivity and quality culture within the COE where an innovative culture is a key ingredient.• Ensure precise alignment of goals and practices with host-country Operations Centers and/or Group Office.• Differentiate the COE from the competition, to be the employer of choice in this geography through superior HR and operations innovation.
  • Gbs Malaysia
    Deputy Chairman
    Gbs Malaysia Feb 2022 - Jun 2023
    Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia
    Digital Global Business Services Council of MalaysiaTalent developmentDeveloping industry competitiveness to address the sophisticated needs of the global business services community.Voice of the GBS Industry
    View
  • Hsbc Electronic Data Processing Malaysia Sdn.Bhd
    Head Of Shared Services, Malaysia
    Hsbc Electronic Data Processing Malaysia Sdn.Bhd Sep 2008 - Oct 2012
    Kuala Lumpur
    • Coordinate and manage strategies to provide an outstanding experience for customers, to align operating capability and systems to business/function/country needs, to deliver world class processes and products meeting agreed productivity standards.• Drive the strategy by assuming a catalytic role in managing diverse functions of the Service Centre• Responsible for the delivery and maintenance of group, country and unit operating plans and policies, ensuring conformance and consistency of provision.• Provide a platform to enable the centre to significantly reduce its operating costs whilst maintaining customer service standards.
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  • Hsbc Electronic Data Processing Lanka Pvt.Ltd
    Head Of Business Support
    Hsbc Electronic Data Processing Lanka Pvt.Ltd Jul 2007 - Aug 2008
  • Hsbc Electronic Data Processing (Malaysia) Sdn. Bhd.
    Business Project Manager
    Hsbc Electronic Data Processing (Malaysia) Sdn. Bhd. Nov 2006 - Aug 2007
    Kuala Lumpur
    • Responsible to build a 1000 + seat Outsourcing Centre in KL, Malaysia. • Developed and implemented strategic objectives for a global delivery model of an operations project that is aligned with the region's strategic objectives.• Managed the strategic aspects of a large engagement and review high-level deliverables across the project.
  • Hsbc Electronic Data Processing Lanka (Pvt) Ltd Sri Lanka
    Vice President Uk Operations
    Hsbc Electronic Data Processing Lanka (Pvt) Ltd Sri Lanka Apr 2004 - Oct 2006
    Colombo - Sri Lanka
    • Managed over 1000 FTE at the Global Centre effectively to meet strategic objectives.• Assumed overall responsibility for process management, operational integrity of the Global Centre and provided strategic plans for growth.
  • Abn Amro Central Enterprise Services (Pvt) Ltd.
    Deputy Head – Wcs Operations
    Abn Amro Central Enterprise Services (Pvt) Ltd. Oct 2003 - Apr 2004
    Chennai - India
    • Responsible for management controls for all Global Markets products, Solution Delivery, system enhancements, accounting controls, reconciliation, management of operational risk.• Manage the entire project management objectives and work within the framework, the entire change management process, managed and delivered as per the business expectations
  • Standard Chartered Bank
    Head - Investigations
    Standard Chartered Bank 1992 - 2003
    Chennai - India
    • Monitored Market risk in coordination with Regional office and selected new product programs for Treasury business division• Migrated UK/Nostro operations into the Equinox Business model/Nostro Reconciliation Hub in Chennai
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Pattu M Education Details

  • Loyola College, Chennai
    Loyola College, Chennai
    Commerce
  • Bishop Cotton Boys School, Bangalore
    Bishop Cotton Boys School, Bangalore
    Commerce

Frequently Asked Questions about Pattu M

What company does Pattu M work for?

Pattu M works for Uob Centre Of Excellence (M) Sdn. Bhd.

What is Pattu M's role at the current company?

Pattu M's current role is Executive Director and CEO.

What schools did Pattu M attend?

Pattu M attended Loyola College, Chennai, Bishop Cotton Boys School, Bangalore.

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