Associate Director, Customer Service
Nov 2009 - May 2024
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Patty Egan Email & Phone Number
Associate Director, Customer Service at United Health Group
1 work email found
@optum.com
2 phones found area 866
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 71%
Role
Associate Director, Customer Service at United Health Group
Location
Kingston, New York, United States
Who is Patty Egan? Overview
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Quick answer
Patty Egan is listed as Associate Director, Customer Service at United Health Group based in Kingston, New York, United States. AeroLeads shows a work email signal at optum.com, phone signal with area code 866, and a matched LinkedIn profile for Patty Egan.
Patty Egan previously worked as Associate Director, Customer Service at United Health Group and Associate Director: Customer Service at Unitedhealth Group, Optum. Patty Egan holds Bachelor, Emotional Intelligence from Dutchess Community College.
Company email context
Email format at optum.com
This section adds company-level context without repeating Patty Egan's masked contact details.
pegan@optum.com
76% confidence
AeroLeads found 1 current-domain work email signal for Patty Egan. Compare company email patterns before reaching out.
Profile bio
About Patty Egan
Patty Egan is a Associate Director, Customer Service at United Health Group.
3 roles
Patty Egan work experience
A career timeline built from the work history available for this profile.
Associate Director: Customer Service
Unitedhealth Group, Optum
Led and oversaw customer service operations, efficiently managing a team of 100+ employees to achieve performance objectives, metrics, financial targets, and enhance consumer experience.Implemented process improvement projects to enhance customer satisfaction.Proactively supported business managers in effectively implementing and managing various Human Resource processes such as compensation planning, performance management, staffing, employee relations, training, recruitment, and workforce development.Managed global relationships and served as liaison for offshore partnerships.Successfully championed initiatives focused on optimizing customer service by driving system updates and migrating system changes.Collaborated with cross-functional teams to seamlessly incorporate businesses into a global issue management system, leading to improved customer satisfaction.Led the employee community council to enhance health and wellness, social responsibility, and employee engagement.
Nov 2009 - May 2024
Manager: Customer Service
Unitedhealth Group, Optum
Executed leadership role in a 40-employee customer service team, focusing on achieving performance objectives, optimizing goals and enhancing overall customer experience.Aided supervisors with tasks related to performance reviews, training, recruitment, and team development.Collaborated with project teams to implement system changes and enhancements, resulting in increased operational efficiency and enhanced customer service.Enhanced supervisor skills resulting in growth to managerial positions.
Dec 1999 - Nov 2009
3 education records
Patty Egan education
Bachelor, Emotional Intelligence
Dutchess Community College
Bachelor, Fashion Technology
Fashion Institute Of Technology
Bachelor
Suny Oneonta
FAQ
Frequently asked questions about Patty Egan
Quick answers generated from the profile data available on this page.
What is Patty Egan's role at their current company?
Patty Egan is listed as Associate Director, Customer Service at United Health Group.
What is Patty Egan's email address?
AeroLeads has found 1 work email signal at @optum.com for Patty Egan.
What is Patty Egan's phone number?
AeroLeads has found 2 phone signal(s) with area code 866 for Patty Egan.
Where is Patty Egan based?
Patty Egan is based in Kingston, New York, United States.
What companies has Patty Egan worked for?
Patty Egan has worked for United Health Group and Unitedhealth Group, Optum.
How can I contact Patty Egan?
You can use AeroLeads to view verified contact signals for Patty Egan, including work email, phone, and LinkedIn data when available.
What schools did Patty Egan attend?
Patty Egan holds Bachelor, Emotional Intelligence from Dutchess Community College.
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