Responsible for oversight of large external quality review contract with a State Medicaid agency. Produce reports, including analyses of quality improvement activities implemented by Medicaid managed care health plans; provide technical assistance to the State Medicaid agency and managed care plans; facilitate meetings; and oversee all day-to-day activities of the contract, including budgeting and managing staff responsible for fulfilling contract deliverables. Foster collaborative culture among multiple diverse teams.

Responsible for oversight of large external quality review contract with a State Medicaid agency. Produce reports, including analyses of quality improvement activities implemented by Medicaid managed care health plans; provide technical assistance to the State Medicaid agency and managed care plans; facilitate meetings; and oversee all day-to-day activities of the contract.

Responsible for coordinating external quality review contract activities, including oversight of day-to-day quality improvement activities with a multi-million dollar state Medicaid client. Responsible for coordinating with internal staff to ensure all deliverables were completed in accordance with contract specifications.

• Responsible for project management activities for multi-million dollar external quality review contract with state Medicaid agency• Monitor external quality review activities that are implemented by managed care health plans in accordance with the Balanced Budget Act and Centers for Medicare & Medicaid Services protocols.• Provide technical assistance to managed care health plans on compliance reviews and development of quality improvement projects.• Compile written reports on Health Services Advisory Group’s assessment and analysis of Health Plans’ compliance with State and federal requirements.• Produce reports to submit to funder on external quality review activities conducted.

• Engaged in activities focused on improving the quality of care for Medicare beneficiaries.• Lead writer on Handbook for Federal staff members that provided guidance on how to efficiently manage contracts related to clinical quality measure development and maintenance.• Edited documents and correspondence written by other team members for clarity, plain language, and accuracy.• Provided input and guidance to the Centers for Medicare & Medicaid Services about policies related to health care quality measurement projects.• Provided technical assistance to clinical quality measure contractors on the processes related to quality measure development and maintenance.• Assisted with keeping inventory of clinical quality measures up-to-date and accurate.• Conducted research to ensure up-to-date knowledge of clinical quality measures and national quality measurement initiatives.

• Actively participated in team-driven processes to develop policies, procedures, technical assistance plans, and program improvement strategies for public health service delivery program.• Developed tools to improve effectiveness of technical assistance provided to funded partners to support adherence to clinical and non-clinical program requirements and efficient delivery of program services.• Responsible for editing content of all documents produced by the team and for being the lead writer on guidance documents and communications to funded partners.• Conducted training and orientation for new team members and provided on-going mentoring to facilitate understanding of program requirements and effective technical assistance to funded partners.• Provided technical assistance to funded partners on program development, sustainability, and budget issues to support successful implementation of program activities.• Planned and facilitated outcome-driven meetings and trainings for funded partners, internal staff, and external partners.• Lead consultant to provide guidance on the development and implementation of the program’s Evaluation Plan related to feasibility at the State/Tribal Organization level.• Conducted presentations at national meetings and conferences to increase awareness of and promote the program.• Co-led process of writing a Funding Opportunity Announcement that was distributed to all States, D.C., 5 Territories, and 12 Tribal Organizations to apply for over $14 million in funding.• Co-led development of comprehensive guidance document for funded partners on how to successfully implement activities to meet clinical and non-clinical program requirements.