Patty Gump Email & Phone Number

Newburyport, Ma, Us

Boston, Massachusetts, United States

The Wentworth-Douglass OD Team became part of a corporate 'People & OD' team, consolidating internal learning & OD teams from various entity hospitals within the Mass General Brigham enterprise. New team serves 6000 leaders within the enterprise of 80K+ employees.

Dover, New Hampshire, United States

Diagnosed, designed, and facilitated customized interventions for clinical and non-clinical teams within all aspects of the OD framework - strategy, structure, systems, and people.Initiated collaborative methodology as a strategy within teams and between individuals with diverse perspectives. Facilitated leadership development classes; neuroscience of leadership, instilling trust, change management, coaching, high performing teams. Focus on experiential, interactive format with follow-on application opportunities.

Waltham, Ma

Planned, directed, implemented, and evaluated leadership programs; member of 6 manager team supporting 3500 leaders. Maximized consistent quality patient care in 2500 dialysis clinics.Lead Facilitator for company-wide cultural transformation program, shifting to a values-driven, serving leader model; 5 session program delivered over 6-month period, cascaded to 3500 leaders.

Portsmouth, Nh

Internal Organization Development Leader driving values-based business model to align leaders at all levels in personal development of full spectrum leadership.

Waltham, Massachusetts, United States

Delivered The Dale Carnegie Course: Effective Communications and Human Relations. (12 week class)

Facilitated merger conversion job skills training to Financial Center Mangers in strategic planning, leadership, team building, coaching, and human resources. Incorporated mission, values, and brand philosophy throughout, successfully assimilating paprticipants into corporate culture.Corporate clients included: Wachovia Bank, Citibank, Citizens Bank, and Fleet Bank.

Facilitated and managed Job Readiness Training program for non-profit agency focused on Department of Labor workforce development grant, Senior Community Service Employment Program (SCSEP).

Recruited, hired, managed, and developed a 125 member sales team in 15 stores locations. Launched the opening and expansion of 18 store locations, increasing consumer recognition and market share.Created and facilitated a year long cross-functional training program for sales and distribution teams to increase customer loyalty and repeat business. Annually, decreased delivery costs $184,000 and increased sales $240,000.Designed and directed organization development initiative to reduce returns, replacements, and discounts, resulting in annual cost reduction of $270,000.

M.S., Organization And Management

Concentration in Organization Development

B.S., Textiles; College Of Human Ecology