SURGERY COORDINATOR University of Kentucky Division of Plastic Surgery (Promotion)1998- Current responsible for scheduling for a 7 provider clinic and all associated tasks surrounding surgery scheduling as well as back up for all non clinical functions in the department, including but not limited to :• Providing patient education and assistance with the surgical process• Working with insurance companies and physicians to ensure documentation and preauthorization are obtained for the procedures ensuring a positive patient experience and maximum reimbursement• Using clinical systems and documenting all surgical information in the electronic medical records.• Working alongside surgeons in extremely busy and high stress situations, managing their expectations while following surgical posting policy and procedure.• Back up supervisor to all nonclinical functions in the department• Application super user for physicians and staff in the department; Assisted with 3 major system implementation projects resulting in training and re training faculty and staff.• Professional Coding for the providers SENIOR REGISTRATION CLERK University of Kentucky Division of Plastic Surgery1995-1998Responsible for managing patient flow through the clinic from scheduling, registration, check out and follow up correspondence. Responsibilities included:• Faxing and Scanning pertinent patient data for their chart• Greeting and ensuring high level of patient satisfaction. Provided guidance to patients who were nervous or confused about the hospital and expectations of their visit. • Scheduled patient appointments in Mckesson Health Quest (mainframe)• Worked closely with other departments to scheduled patients for other clinics• Became back up supervisor of the front desk staff