Patty Lanious Email & Phone Number

Salisbury, MD, US

Salisbury, Maryland, United States

• Plan and implement fundraising campaigns and solicitations via direct mail, on-air, email, social media
• Process monetary donations from individuals in support of the public radio stations
• Maintain database of donors, listeners, and other interested parties
• Ensure that donors are acknowledged in a timely manner
• Analyze trends in fundraising and giving activities
• Respond to listener and donor inquiries, praises, or complaints in a professional and courteous fashion

Salisbury, Maryland, United States

• Taught Theatre Appreciation in face-to-face and online classroom settings

• Taught face-to-face courses of Theatre Aesthetics, Visual Art of Theatre, Advanced Lighting Design, and Stage Management
• Taught online courses in Theatre Aesthetics
• Created syllabi, prepared & presented lectures, developed assignments, assessed work in a timely manner
• Held office hours and met with students
• Served as faculty advisor for one senior project and as jury member for several others
• Attended department faculty meetings and participated in curriculum development

Wooster, OH

• Trained, supervised, and scheduled part-time front desk personnel
• Reconciled and deposited daily sales for class registrations, box office, and gift shop
• Acted as box office manager and ticket seller utilizing Vendini box office services
• Trained, supervised, and mentored interns from the College of Wooster’s Center for Entrepreneurship
• Ensured accuracy of records including accounts payable, accounts receivable, payroll, personnel files, inventory
• Supported the Board of Directors' efforts in facilitating fundraising events

Mansfield, Ohio, United States

• Developed and taught Introduction to Production Design
• Created syllabi, prepared & presented lectures, developed assignments, assessed work in a timely manner
• Taught in a face to face formant and in a hybrid format

• Set strategic initiatives and directed all aspects of the Wilson Center along with other members of senior leadership
• Ensured smooth operations of events and performances to a high level of patron and client satisfaction
• Hired, trained, scheduled, and supervised full-time Operations team of five and numerous part-time staff: box office, rental and events, artist management, technical, and front-of-house
• Developed and oversaw production and facilities budgets of $400,000 including rental revenue projections
• Implemented total customer quality support including subscription and single ticket sales, complaint resolution, charitable donations, and information sharing
• Managed relationship with School District of Elmbrook (SDE), the Center's largest rental client

Brookfield, Wisconsin, United States

• Trained, scheduled, and supervised box office staff of five
• Oversaw season ticket campaigns, coordinated group sales, processed individual orders and exchanges using ProVenue Max software
• Generated sales reports; reconciled daily transactions; handled customer relations

Brookfield, Wisconsin, United States

• Trained, scheduled, and supervised audience relations staff consisting of part-time house managers and assistant house managers and 120 volunteer ushers
• Acted as liaison between rental groups and individuals and Wilson Center staff
• Advanced all rental performances and other events such as weddings, receptions, corporate meetings, parties
• Executed rental contracts, developed floorplans, confirmed deliveries and pick-ups with caterers and other vendors, documented income and expenses
• Maintained master events/performance calendar

Brookfield, Wisconsin, United States

I worked for every department in the building at some point or other during this period of time!

Waukesha, Wisconsin, United States

• Managed daily operations including database maintenance, bookkeeping, box office operations
• Trained and supervised part-time box office and front-of-house staff, clerical volunteers, and interns from Carroll College (now Carroll University)
• Oversaw maintenance of physical plant including service contracts and volunteer maintenance
• Coordinated production of plays/musicals including: securing rights, issuing letters of agreement for freelance production staff, scheduling and facilitating production meetings and auditions, overseeing technical.
• Researched and purchased box office software (Tick-It 2K!) and oversaw conversion of box office operations
• Developed usher-training manual and guest director’s handbook

Waukesha, Wisconsin, United States

• Devised and implemented procedures for maintaining the financial aspects of the capital campaign
• Supervised daily clerical volunteers
• Acted as receptionist and back-up box office staff
• Oversaw the administrative aspects of the organization's move to a new building in September 1999

Certificate, Non-Profit Management

Certificate, Nonprofit Planning And Programming

Mfa, Theatre Design & Technology--Lighting

Ba, Communcation Arts-Theatre