Developing the vision, strategy and planning for modernization of National Program business applications. Directing the maintenance of existing capabilities and the delivery of new capability deployments. Lead and directed the capability build lifecycle in collaboration with key stakeholders, business and technical partners, Plans and vendor partners as appropriate. Gain BCBSA and Plan consensus and governance approval of proposed strategies to address market needs.Oversee staff responsible for working with internal and external stakeholders to understand, define and document the business goals, value proposition and strategic goal alignment. Produce clear, well-thought-out Business Cases that provide the necessary information for leadership to decide whether a project should proceed and with what priority. Facilitate the partnership between the Business Owners of the initiative and the teams that will provide the solution.

Developing long-term strategy for the BCBSA internal Data Management & Governance efforts. Balances the needs of different stakeholders to create data policies and standards. Accountable for the delivery of creative and innovative solutions which fuels BCBSA’s ability to facilitate internal and external data and information use of BCBS Axis data assets for Plans, Members, Providers and Employers. Maintains a deep understanding of BCBS Axis data assets and is able to effectively communicate details about the data. Leverages existing and builds new relationships with Plan clients, Consortium Health Plans, Blue Health Intelligence, Plan senior leadership, and internal and external stakeholders in order to facilitate consensus for the meaning and use of our system data. Evaluates the business need and risks for data access.

Developed the vision, strategy and planning for multiple National Program business applications and information capabilities. The applications and information capabilities included but are not limited to the National Data Warehouse, Provider Data Repository, BlueExchange, ITS/BlueSquared and Inter-Plan Data Services (IPDS). Directed the maintenance of existing capabilities and the delivery of new capability deployments. Lead and directed the capability build lifecycle in collaboration with key stakeholders, business and technical partners, Plans and vendor partners as appropriate. Gained BCBSA and Plan consensus and governance approval of proposed strategies to address market needs.Oversaw staff responsible for working with internal and external stakeholders to understand, define and document the business goals, value proposition and strategic goal alignment. Produced clear, well-thought-out Business Cases that provide the necessary information for leadership to decide whether a project should proceed and with what priority. Facilitated the partnership between the Business Owners of the initiative and the teams that will provide the solution.

Oversaw the strategy and development planning for one or more National Program business applications or information capabilities. The applications and information capabilities included, but were not limited to, BlueExchange, ITS/BlueSquared and Inter-Plan Data Services (IPDS). Directed the maintenance of existing capabilities and the delivery of new capability deployments. Lead and directed the capability build lifecycle in collaboration with key stakeholders, business and technical partners, Plans and vendor partners as appropriate. Gained BCBSA and Plan consensus and governance approval of proposed strategies to address market needs.

Business Application Owner for one or more BCBSA applications within Commercial Markets. Provided leadership to business analyst team. Aligned application changes and team priorities with corporate goals and strategies. Accountable for the development and successful implementation of solutions and projects that enhance applications, processes, and operations. Ensured all team and application deliverables are available on time, within budget, and meet BCBSA and Plans quality standards.

Lead the business development of enhanced inter-Plan Consumer Directed Health Care (CDHC), real-time claims adjudication (RTCA), and a member liability estimator (MLE). Publish and maintain program documentation. Facilitate Plan work group discussions on CDHP, RTCA, MLE and Other Party Liability (OPL).Act as the liaison between IPP Product Services and IPPT/Business Solutions.