Patty Sargent Email & Phone Number

Tennessee, United States

Fallbrook, California, United States

United States

• Project Management Practice Leader, establishing standards, delivery models, and consistency in project management of Infor projects
• Project Manager for numerous Infor implementations, across Human Capital Management, Finance and Supply Chain Management in healthcare, education and hospitality clients for Cloud-deployed clients, as well as.
• Consistently deploy projects following the Infor Deployment Methodology (IDM) utilizing Project Management best practices

Escondido, California

• Director of Palomar Health's enterprise Project Management Office (PMO) and performance engineering functions
• Established and chaired an organizational Project Governance Committee for project review and decision making, project alignment, and strategic risk review
• Responsible for oversight of Palomar Health’s project portfolio
• Implemented the first Palomar centralized Project Portfolio Management tool (Daptiv), training all project managers and IT leaders across the organization
• Improved project management maturity level from 1.5 in 2015 to 2.85 in 2017
• Provided oversight and executive reporting for an average of 35-45 active projects annually

Escondido, California

• Responsible for oversight of nearly 50 project implementations in 2.5 years
• Established a formal IT project request and assessment process
• Implemented and led a Project Management weekly collaboration and risk mitigation session, improving cross-project communications and faster risk response, including Organizational Learning and Internal Communications.
• Managed the Palomar Health IT project roadmap from June 2013 through April 2015
• Routinely collaborated with others to correct problems and improve services
• Oriented, trained, and ensured consistent project management practices among Palomar, Cerner, vendor and contracted project managers

Escondido, California

• Developed and implemented a project prioritization process aligned with Palomar Health’s strategic and operational initiatives
• Developed the Palomar Health Project Management Standards and Practice Guidelines, reviewed with all new IT Project Managers
• Created and managed library of standard project management templates that are in wide use at Palomar Health today
• Participated in IT Governance and helped design the purpose and Charter for the Capital Planning Committee, understanding the role of governance in Portfolio and Capital Management
• Acted as Program Manager for the 150+ IT applications that were installed at the new Palomar Medical Center Escondido when it opened in 2012
• Directed all phases of projects including new IT solution implementations, process improvements, and new technologies; personally managed a $1.5M Active Directory and Exchange (Outlook) project, completed on time and.

Escondido, California

• Consulted with Executive Leadership at Palomar Health on project management best practices
• Project manager for numerous projects at Palomar Health, including a $2.5M Lawson (Infor) ERP implementation, a $1M dictation/transcription system for Medical Records, and a Dietary system upgrade and optimization
• Worked closely with customers and vendors to establish requirement specifications and formulate achievable business outcomes
• Performed regression and system-level testing to verify software quality and function before it was released
• Developed excellent relationships with key business stakeholders
• Supported numerous IT systems, including Lawson (Infor), SoftMed, Dictaphone, Vision (Dietary), and others

Redwood City, California

• Collaborated with the sales, marketing, development and support teams to launch projects on time and within budget
• Successfully managed projects with large national retail, banking, and telecommunications companies - delivered custom implementations of credit application processing and credit collection systems
• Gathered detailed requirements through on-site visits and projects with customers locally and internationally; led teams and clients to successful engagement outcomes, developing excellent client relationships