Patty Sargent Email & Phone Number

Mount Juliet, Tn, Us

Tennessee, United States

Fallbrook, California, United States

United States

• Project Management Practice Leader, establishing standards, delivery models, and consistency in project management of Infor projects• Project Manager for numerous Infor implementations, across Human Capital Management, Finance and Supply Chain Management in healthcare, education and hospitality clients for Cloud-deployed clients, as well as on-premise implementations• Consistently deploy projects following the Infor Deployment Methodology (IDM) utilizing Project Management best practices

Escondido, California

• Director of Palomar Health's enterprise Project Management Office (PMO) and performance engineering functions• Established and chaired an organizational Project Governance Committee for project review and decision making, project alignment, and strategic risk review• Responsible for oversight of Palomar Health’s project portfolio• Implemented the first Palomar centralized Project Portfolio Management tool (Daptiv), training all project managers and IT leaders across the organization• Improved project management maturity level from 1.5 in 2015 to 2.85 in 2017• Provided oversight and executive reporting for an average of 35-45 active projects annually• Provided direct management and mentoring for (8) project managers and (3) process engineers• Developed detailed project budgets and 5-year total cost of ownership estimates• Managed contracts and shepherded through the legal process• Led initial implementation of Studer’s Leader Evaluation Manager tool and goal setting processes across the organization

Escondido, California

• Responsible for oversight of nearly 50 project implementations in 2.5 years• Established a formal IT project request and assessment process• Implemented and led a Project Management weekly collaboration and risk mitigation session, improving cross-project communications and faster risk response, including Organizational Learning and Internal Communications representatives• Managed the Palomar Health IT project roadmap from June 2013 through April 2015• Routinely collaborated with others to correct problems and improve services• Oriented, trained, and ensured consistent project management practices among Palomar, Cerner, vendor and contracted project managers• Project Manager for the successful API Upgrade and Remote Hosting projects

Escondido, California

• Developed and implemented a project prioritization process aligned with Palomar Health’s strategic and operational initiatives• Developed the Palomar Health Project Management Standards and Practice Guidelines, reviewed with all new IT Project Managers• Created and managed library of standard project management templates that are in wide use at Palomar Health today• Participated in IT Governance and helped design the purpose and Charter for the Capital Planning Committee, understanding the role of governance in Portfolio and Capital Management• Acted as Program Manager for the 150+ IT applications that were installed at the new Palomar Medical Center Escondido when it opened in 2012• Directed all phases of projects including new IT solution implementations, process improvements, and new technologies; personally managed a $1.5M Active Directory and Exchange (Outlook) project, completed on time and within budget and achieved successful business outcomes • Developed executive presentations and reports to facilitate project evaluations• Led several vendor selection efforts, managing the requirements gathering, RFP process, vendor presentations, rating process and eventual selection• Contributed to the IT operating budget for 8 years and a 5-Year IT Strategic Plan• Managed IT contracts, collaborating with vendors, IT, and Legal departments internally and externally• Coached and mentored many new employees and contractors

Escondido, California

• Consulted with Executive Leadership at Palomar Health on project management best practices• Project manager for numerous projects at Palomar Health, including a $2.5M Lawson (Infor) ERP implementation, a $1M dictation/transcription system for Medical Records, and a Dietary system upgrade and optimization• Worked closely with customers and vendors to establish requirement specifications and formulate achievable business outcomes• Performed regression and system-level testing to verify software quality and function before it was released• Developed excellent relationships with key business stakeholders• Supported numerous IT systems, including Lawson (Infor), SoftMed, Dictaphone, Vision (Dietary), and others

Redwood City, California

• Collaborated with the sales, marketing, development and support teams to launch projects on time and within budget• Successfully managed projects with large national retail, banking, and telecommunications companies - delivered custom implementations of credit application processing and credit collection systems• Gathered detailed requirements through on-site visits and projects with customers locally and internationally; led teams and clients to successful engagement outcomes, developing excellent client relationships