Maintains timekeeping data including electronic and paper time sheets.Responsible for creating, maintaining and updating files and record keeping systems.Scan, organize, and attach payroll related documents in University document imaging system.Assist in department clerical duties to include answering calls, greeting visitors, and create and maintain payroll calendar of events including scheduling and confirming events and assisting with special events and functions as needed.Handling of sensitive documents and maintains a high level of confidentiality. Assist in the preparation and disbursement of employee pay checks.Competes employment verification inquires.Assists with specialist projects, research, and assignments.Enter and maintain employee payroll data for assigned group of employees.Generate internal and external management reports.Demonstrated ability to work effectively with people of diverse backgrounds and promote a positive working environment, spirit of cooperation and positive reactions to change and conflict resolution. Demonstrated excellent interpersonal, communication and presentation skills, both written and oral which transcend diverse audiences. Demonstrated ability to communicate effectively and relate well to students, parents, faculty, staff, and others while maintaining appropriate confidentiality. Demonstrated motivational and problem solving capabilities with a high degree of integrity, ethics, and dedication to the mission of the University.

Provides GREAT customer service, anticipating and exceeding the needs of our customers.Exhibits flexibility, sensitivity, and respect, maintaining a working relationship with all team members.Answers and disposes of all incoming telephone calls via appropriate transfer, answer FAQ, taking a message, or follow-up and return call; routinely checks the queue to monitor calls holding.Maintains, processes and manipulates data on a personal computer/mainframe using word processing, data base, and spreadsheet software.Responsible for scheduling and coordinating appointments; blocks and unblocks schedules; documents and makes calendar changes; monitors schedules for overbooking; follows-up on missed appointments.Operates multi-line phone switchboard and contact center application.Performs work of a confidential nature.Attends and participates in development programs; assists in training other employees as needed; maintains certification where applicable and continues to improve skills.Exhibits professional demeanor at all times while representing the University.Demonstrates and promotes the university cultural values.Performs other duties as assigned.

Scheduling classes (as well as dropping and adding as necessary)Performing pre-graduation auditsHelping students select a program and establish a degree planHelping students determine the class format (on-campus, online, blended) that meets your needsEvaluating transfer credits to see how they apply to your programMonitoring course waiting lists to let you know of any openings in a closed classCoordinating your orientationInterpreting your COMPASS test resultsProviding your student ID

Coordinate, post, monitor and process student financial transactions and refundsAssist students with payment options to cover costs and avoid past due balancesProcess, review and approve third party billing Create student book vouchers for the purchase of course required text books Work with past due balances and manage financial appeals, billing appeals and collectionsPrepare all accounts payable invoices and post general accounts receivable entries, and part time payrollPrepare, analyze, review and submit spreadsheets to accounting department for bank reconciliation and budgeting