Patty Sutton Email & Phone Number

insuring that all compliance components are met.Oversee Data Management department - insuring that all medication information is entered in a timely manner and correctly and that all reports are up to date including payrollOversee Medical Supplies - including ordering medical supplies & filling requestsOversee ReceptionistsManage general office duties, maintain building maintenance, scheduling meetingsDelegation of tasks as appropriate to other staff in the building

Supervise Medical Records, Data Management, Reception,Supplies.

Prepare documents for weekly meetingsProcess patients admitted and discharged from service in appropriate systemsPrepare certification documents for Medical Directors

Responsible for all aspects of leading a team of 16 agents on the Executive Escalation TeamManagement of scheduling, payroll, one on one monthly reviews with agentsPerform analysis and deliver findings to upper managementPartner with inter-organizational groups to identify and eliminate breakage in customer local products and services

Troubleshooting, repairing & dispatching appropriate technicians for problem telephone lines & equipmentResponsible for disconnecting telephone services, installing new lines, adding custom features and testing directly with the customerManage order automation system fallout toward successful completion of service orderExtensive defect analysis on service effecting processes and order activity