Patty O'Brien Email & Phone Number

United States

Homesteading on 7acres in a small rural town in Kansas. Growing the food we eat with animal husbandry and enriching the land that nature gifts us. Achieved my lifelong passion!

Greenwood, Indiana

Commission paid - Fine Jewelry Having fun with customers and diamonds as I wait for my time to retire from my loved career in Dental Management.

Part-time

Front Office ManagementDemonstrated to Dental Practices with hand-on approach in ways to become more efficient while increasing their profits in a positive environment.

Greenwood, Indiana

Positively influencing the upward growth of a private dental practice while managing seven team members. Focus; take the practice to a new level of success with harmony and with a solid foundation. We show our patient's that we care about them and their healthy mouth with a genuine heart and with our drive for excellence.

• Increased production by 17% for the young dental practice through expert management skills
• Trained nine employees to expand their individual team performance
• Demonstrated how to be “patient centered” which opened the door to acceptance and patient number growth
• Gave the doctor peace of mind
• Established foundations and systematic processes pointing to a less stressful environment with harmony and direction.

• Qualified Office Manager for a successful sole proprietor dentist with seven employees
• Facilitated and managed all office functions and personal accounts receivable for the day to day details of a practice in transition.

• Expertly handled all front office and management issues with the mobile dental unit and was the liaison for the California based corporate office
• Was the key facilitator for negotiating and hiring practicing dentist for our location
• Capably instituted the vital marketing strategies for the growth of the practice.

• Professionally aid as a fill-in where needed as a front office assistant
• Used familiar software systems (Dentrix, Practice Works, Easy Dental, Doc-Aid) and mastered a few systems which are less common
• Able to give the doctor a “piece of mind” as his front office flows smoothly, in the absence of his key employee.

Supported management needs throughout the store and Lead Manager which resulted in the company’s growth award for the district.

• Organized and maintained all front office procedures in the dental practice
• Welcomed patients to the practice and handled all collections of their accounts
• Responsible for computer functions and office machinery
• Installed practice growth programs
• Interviewed and trained office personnel

• Advised agents with the procedural processes and aided with clerical support in achieving our company’s goal
• Submitted applications and gathered information and documents required for underwriting process
• Instituted new systems and devised tracking methods.

Indiana, Michigan

Lead, On-Site Consultant for dental practices in transition: Interviewed, hired, and trained new employees for their front office positions. Knowledgably gathered data for company’s practice analysis and a liaison between owner and our dental clients.