Overseeing daily operations to make sure we are working as a team to deliver a high quality experience. In addition, ensuring we are meeting sales and labor goals. Putting in place effective communication on procedures and new products or promotions. Leadership and fostering a collaborative work environment.

Leadership and Team development. Supervised a diverse team learning customer service, product knowledge, and sales. Strategic Planning and execution of parties ranging from 50-500 guests for special occasions. Implementing all polices and procedures.

My duties include running the day to day operations which include Visual merchandising, seasonal floor changes, creating staff schedules, and inventory. Building relationships with our vendors. Placing and receiving product, running special pop-ups in our annex space and up keep of marketing on our social media platforms.

Following the steps of service to ensure every customer is given gold standard service from start to finish of every visit. Showing excellent knowledge of the rotating food and beverage menu including all seasonal and specials that are live. Engaging with guests with a smile and up beat attitude. Cash handling efficiently for the guests needs. Keeping both front and back of the house clean and neat. Being a well rounded team member who can multitask, provide a helping hand, and show leadership within the restaurant. As well as training new employees on the step of services we take to always give gold standard service to ensure they give guests the best customer service they can.

My experience with Chloe and Isabel has taught me so much about both teamwork and leadership as I continue to push my small business to sucess working within one of the top teams within the nation-wide company. Marketing the jewelry product through social media accounts such as Facebook, Pinterest, and Instagram to engage potential new and repeat customers to my online boutique. Bringing different types of women together at events to show case the product and educate them on this growing lifestyle brand. Other responsibilies include event planning, visual merchandising, social media presence, cash handling, and place product shipments.Top Regional Sales Team: April 2014- May 2015Top National Team: October & December 2015, January, February, & May 2015 Top Ten Merchandiser in Top National Team: February 2016

My responsiblities included weekly updates to Cherise Henry, making editoral calendars, event planning, creating PR kits, assiting on photo shoots, and writing press for the The BMV Brand. In addition I created a timeline of progress with the brand concept and exposure to new audiences with the brands new swimwear line.

Executing excellent knowledge of products and promotions. Customer service, sales, and building connections within the community. Cash handling. Multi-tasking job duties and being a team player is essential for success in this position.

Enthusiastic about learning every position from hostess, take- out, and promoted to server. Customer service and cash handling skills. The ability to multi-task in a fast paced environment while executing a fun and exciting environment for staff and guests alike.