Synthesus provides fractional executive services to small and midsized businesses throughout the Greater Philadelphia region and beyond. To succeed in today's competitive world, small and midsized businesses need to think like a big business. Synthesus helps them grow and thrive by bringing outside executive expertise in-house, identifying and implementing big-business strategies on a smaller scale.Partnering with business leaders and their teams to drive efficiencies and solve their toughest challenges, Synthesus goes behind the curtain of operations to synthesize every function aross people, money and technology for optimal performance. Unlike traditional consulting models, Synthesus's fractional model gives those organizations a cost-effective way to gain executive-level talent backed by decades of experience with successful Fortune 500 companies across all segments of operations, including finance, HR, IT, communications and more.

Role was created to establish an environment of operational excellence. Operational deficiencies were assessed, benchmarking/productivity standards established and foundational operational functions defined - all while focusing on the client experience, associate fulfillment and productivity, and the establishment of a culture of accountability.Was responsible for facilitating the following improvements: ► Organization restructured for focus on the client experience ► Detailed processes defined, standardized and implemented with focus on the client experience while significantly increasing productivity ► Performance development system defined ► Accountability reporting defined and implemented ► Financial reporting defined, expanded and implemented ► Technology modernized

►Operated the only unit in a division that required no additional funding. ►Reduced full-time employee levels by 26% to save $37million annually. ►Slashed hardware costs by 33 percent for a $5 million gain.►Through strategic leverage and wise utilization of resources, reduced vendor spending by 66% while increasing technical productivity, saving $35million over 2 years. ►Also led the reconfiguration plan of server utilization for a division of 13,000 team members, at a projected savings of $360 million per year. ►Increased productivity and efficiencies, streamlining the budget by $73million, for a 20% reduction. ►Consistently achieved annual budgetary goals of $365million through the implementation of zero-based budgeting, ensuring adequate funding for product and project deliverables. ►Centralized and standardized multiple operations to position for growth. ►Was selected to participate & lead in “expert councils” to identify and define world-class best practices, including the customer experience. ►Was awarded the highest division rating for a non-Engineer.

►Managed finance, accounting and other business functions for IT operations division, while designing and administering a $50 million budget. ►Improved productivity by 20% and impacted the bottom line by over $2.8M through smart use of cross-functional teams and implementation of a project-cost tracking system, resulting in a significant boost in customer satisfaction.►Led zero-based budgeting efforts to consistently achieve an annual $1.25million cost savings for five years.►Led the charge to taper IT purchase costs company-wide by over 25%.►Served as IT operations liaison for 19 major national remote sites.

►Handpicked to lead turnaround of regional consulting firm and to direct complete debt restructuring.►Doubled corporate revenue from $4million to $8 million in 24 months by driving service expansion, which later resulted in a successful merger.►Doubled corporate profits in 18 months by developing strategic pricing and costing plans.Prior experience:►Asstistant Director of Operations, Los Angeles Rams Football Company►President & Co-Founder, Newport West Services►Operations Manager, Pinnacle Services. ►Founded three successful businesses, growing them by 500%+ over 5 years. ►Designed and executed a financial recovery plan for one employer, increasing sales by 500%, from $4.6million to $23million over 3 years.