Responsibilities include: selecting and purchasing quality products that represent the Made in Oregon brand, processing purchase orders, tracking orders, creating and maintaining inventory across all stores and online, works closely with upper management, responsible for item forecasting, maintaining positive vendor relationships

Sales Operations Coordinator - Focused on growing FBA and FBM sales through Amazon Seller Central. As the Sales Coordinator, I provide direct support to the Web team by working directly with the Inventory Control Manager to nurture and grow the Amazon channel. I work on the day-to-day administration needed to manage and direct the internal tasks necessary to properly manage and execute the Amazon business. In addition, I am responsible for financial and item forecasting and manage the Amazon promotional ad planning and budget and spend.Inventory Specialist - Responsible for all website forecasting and upkeep. Reconcile inventory issues when needed. Work with buyers to bring in new product and create sales opportunities. Partner with website manager to make sure my decisions are in line with our business plan and forecasting budget.

As a Jive Technical Account Manager, I was responsible for building relationships with Jive's most valuable clients, service as their trusted technical adviser and internal advocate. I helped mitigate risk and maximized the value of a Jive implementation through careful resource management and strong client relationships.

• Managed the top Authorize.Net accounts.• Claimed and resolved escalations pertaining to account portfolio. Maintained ownership of issues until resolved.• Monitored transaction volume and proactively reached out to offer assistance as needed. Distributed reports to Executive Leadership Team (ELT) weekly, monthly and annually.• Continuously provided feedback to ELT on account and market trends and identified red flags on non-renewing accounts.

Authorize.Net has been a leading provider of payment gateway services, managing the submission of billions of transactions to the processing networks on behalf of merchant customers. Authorize.Net enables merchants to authorize, settle and manage credit card and electronic check transactions via Web sites, retail stores, mail order/telephone order (MOTO) call centers and mobile devices. ANET is a subsidary of Visa Corp.• Spoke directly with resellers, affiliates, bank business partners and merchants and answered questions and resolved issues related to the Authorize.Net system and escalated to appropriate teams. • Used several computer programs & document cases in Siebel CRM and Oracle call ticketing systems. • Continually adapted to frequent policy, procedure and industry changes. Awards:Received May 2011 Team Mate of the MonthReceived FY2011 Q4 Committment to Customers Award: Achieved one of the top three score averages from FY2011 Q4 customer satisfaction surveys.Received January 2012 Team Mate of the MonthReceived Q2 2012 Perfect Attendance award

ID Experts is the leading provider of comprehensive data breach solutions that deliver the most positive outcomes. We consistently strive to handle data breach notification and response in such a way as to provide positive outcomes for our clients and the affected individuals. Our recovery experts have assisted thousands of victims of identity crime and have a proud record of 100% success in restoring identities of those individuals that have been compromised to pre-theft status. As an expert in all aspects of ID Experts products and services, I helped drive customer satisfaction by proactively faciliating and delivering information online, over the phone and in writing. In addition, I helped handle all ID Experts member billing and accounts, update payment and coverage information, data entry into multiple computer applications and assisted in training.