Insurance Services Sr Specialist
Tampa, Fl Hq
Administered and managed all credit Union and CUSO membership product and services programs and insurance staff, reporting to the COO. Restructured several programs and created policy and procedures for new programs. Responsible for program negotiations and analyses to ascertain viability for the company and its membership and to implement in accordance. Provide training to all departments as needed along with new proprietary software. Liaison on technical and IT issues with staff users. High focus on customer service involving members, agencies, vendors, internal/external staff departments. Responsible to handle multiple complex monetary transactions and reportings to include, loans, accounting, decedents, loan officer incentive payroll and financial service programs. All task involved, not limited to, GL accounting, reconciliations ,and database reportings. Participated in special task projects, assignments and participated in multiple Credit Union class educational programs.