Patty Dobel Email & Phone Number

Sandwich, MA, US

Remote

-Develop interactive process workflow training curriculum for MatrixCare's Home Health and Hospice product.-Create and update content and online training videos based on new features and regulatory changes.-Work with Business Analysts to prepare new feature content for quarterly Webinars for external customers.-Host and facilitate customer facing webinars..

Remote

• Provide Instructional Design and Development services and Business Analysis for a new Learning Management System.
• Design strategy and templates for delivery of customer eLearning courses on top priority product training.
• Produce customer facing Captivate Learning videos that can be deployed as revenue generating training for customers, working with SME’s and existing content.
• Lead internal team through selection of a customer-facing Learning Management System from defining requirements, vendor research and ranking of vendors that match defined requirements.

Remote - Sandwich, MA

- Business analyst responsibilities for migration to a new Learning Management System including requirements gathering and coordination with other GE Healthcare business units. Implemented system, increased overall satisfaction for administrators and reduced annual tool costs.- Served as the Community Manager for our Customer Collaboration Service portal.

Remote - Sandwich, MA

- Developed training strategy and created online training for two major releases of internal CRM (Siebel) deployment; trained a total of 1,800 service and support personnel during the releases.- Established a four-pronged training strategy to ensure optimal go-live readiness married with a strong change management focus; resulted in a smooth go-live for.

Boston And Remote-Sandwich, MA

- Developed HIPAA Security role-based training that was delivered to 2,000+ employees to help meet the HIPAA Security Regulation requirements. - Completed Six Sigma Green Belt training to increase employee engagement related to their orientation and onboarding experience.- Increased employee satisfaction with orientation program through newly designed.

Boston, MA

- Managed group of six instructional designers; responsibilities included hiring, goal setting, mentoring and monitoring customer relationships.- Led knowledge management leadership group to set the direction for education and knowledge strategies for one operating unit.- Delivered the development of our first online virtual learning center to accompany a.

Boston, MA And Remote Sandwich, MA

- Managed group of six instructional designers; duties included hiring, goal-setting, mentoring and monitoring customer relationships.- Served as leader on our product readiness team, increasing customer satisfaction for internal customers through project management deliverables and communication strategies.

- Promoted from an entry level course developer to Instructional Designer in four-year period.- Provided course development services, including needs analysis for healthcare software application.- Designed and delivered a five-day stand-up course to both internal and external customers.- Conducted needs analysis and created training deliverables for alpha.