Patricia T. Gaddis Email & Phone Number

Anderson, Sc, Us

Anderson, South Carolina, United States

By focusing on the skillset and mindset, Integrity Solutions unlocks the things that drive performance. We empower sales and customer service teams - and their leaders - to build trusted clients. Here are just a few of the metrics we have been able to help our clients improve: *Increased revenue by 23% within 6 months *Increased Net promotor Score from low 60’s to high 80’s in less than 1 year *$75 Million revenue growth in 6 years *29% medical device sector increase in market share *53% increase in customer commitments *Increased bank deposit volume by 22% within 24 months

Greater Atlanta Area

I am responsible for creating and maintaining strong relationships with existing accounts to increase revenue by identifying the best solutions.• Assess client needs and requirements• Expand existing client relationships by providing training and consulting solutions and building relationships • Maintain strategic partnerships with client influencers and decision-makers• Identify additional opportunities for our services within various departments • Develop and execute on a strategic plan in accounts and create reliable forecasts• Drive revenue by prospecting and building a pipeline while simultaneously fostering personal relationships with potential clients• Build and create strategies for penetration and account development• Close new business consistently at or above targets. Consistently over 1 million per year• Maintain frequent communication with existing business to ensure quality control, repeat and new business development

Responsible for all aspects of acquiring and growing new enterprise clients. My role includes prospecting and qualifying sales leads, managing a territory sales pipeline, processing and closing sales.

Alpharetta, Georgia

• Increased sales through effective management, training, and development of lead pass program creating over $50,000 of additional revenue in first quarter• Successfully managed team of 12 Service Specialists achieving operations, customer care and fulfillment goals• Created onboarding process used throughout the company resulting in quality installations and higher customer satisfaction.• Provided leadership, daily direction, and staff training to team members regarding problem resolution and increasing employee retention and satisfaction• Resolved all escalated issues for entire team, serving as management point of contact• Coordinated and managed international partner relationships in Germany, United Kingdom and Japan

• Built, developed, lead, and managed 11 Client Service Consultants in five-state region • Accountable for growing and protecting revenue base of $3.6M• Consistently exceeded sales and attrition goals• Trained Service Consultants to use sales, retention and account management techniques• Forecasted and reported revenue growth and attrition

• Managed high level customer support organization supporting BellSouth and Mobilecomm Paging• Directed the Order Management team regarding design, billing, A/R reconciliation, contract implementation, circuit quotes, and sales support for over 40 products and services• Drove escalation and technical issue team to success for revenue base of $1.5M+ per month

Communications/Public Relations, Public Relations/Communication

Education record

Education record

Education record