Oversaw store analytics for $4B organization including sales, conversion, and customer satisfaction. Ownership of field reporting including a PowerBI reporting system accessed by 8,000+ users. Collaborated across the retail organization to develop goals and provide reporting to support strategy.Managed customer satisfaction program including enhancements to surveys to gain more customer feedback, working with field teams to improve scores, setting NPS goals, and ownership of NPS reporting platform.Managed a staff of 3 direct reports.

Responsible for business analytics for a $530M business including P&L management, forecasting, budget, business reviews, customer insights, eCommerce trends, initiative performance, promotional results, and sales team commissions. Collaborated with eCommerce and Customer analytics teams. Established manufacturing production data mart with Tableau user dashboards.Partnered with marketing team to drive customer lifetime value initiative resulting in 7% sales lift per site.Manage staff of 8 including 2 direct reports.

Directed financial decisions for $540M business including Capital, P&L Forecast & Budget. Developed strategy to digitize the user experience. Led cross functional team to design, develop and roll out a digital order and customer consultation application. Generated positive ROI on $10M system investment. Managed staff of 2 directs and 5 shared resources.

Led financial and operational analytics for $500M business driving 4% sales growth and $9M of cost savings. Responsible for fleet of print equipment across 1,400+ stores including equipment procurement, service, supplies, and vendor negotiations. Negotiated a $120M global 3-year contract saving 17%.Managed staff of five including 2 direct reports.

Responsible for execution, education, and communication of the Lean Six Sigma program for a 1,600-store retail chain generating $8M of savings.Direct management of five black belts and indirect management of two black belts and five green belts.

Responsible for the preparation of the annual budget, monthly forecast, and long-range plan for a 1,400+ store retail chain with sales of $8 billion. Directed $200M+ annual capital budget and appropriation process to drive asset productivity.Managed staff of eight finance professionals including two direct reports.