During my last employment in 2019, I was dedicated to continuous learning and professional growth. I earned an MBA focusing on Organizational Leadership and a Bachelor's Degree in Business Administration focusing on Human Resources. I also obtained additional certifications, such as California Workers Compensation & Certificate – Employment Law Fundamentals, in the Summer of 2023 to stay updated on rapidly changing legislation. Even now, I went back to school and enrolled in two additional classes to continue the ongoing change in the law as I get a full-time position.

• Processing payroll, which includes ensuring vacation and sick time are tracked in the system• Lead employee benefits diagnostic/planning studies, especially in pharmacy• Review health plan performance, policy year settlements, and premium rate/administrative fee renewals• Administer all HRIS, including recruiting, orientation, separations, performance management, recognition programs• Maintain compliance with federal, state, and local employment laws, OSHA reporting, and regulations.• Accountable for managing all LOA, which includes FMLA, CFRA, PDL, PFL, USERRA, PTO, etc.• Identify risks - people plan and recommend solutions, ensure a level of engagement and performance• Identify and support learning & development opportunities, including a combination of training and coaching

• Process and maintain quarterly reports such as but not limited to ACA, OSHA 300 form, and UI documentation• Improved growth by introducing paper reduction, automatizing procedures using a software implementation• Expert with benefits packages and work closely with Admins of 401K, K.P. medial, United Concordia, &VSP • Managed Leave of Absence (LOA, FMLA, PDL, ADL, PFL, NPLA) and unemployment requests • Liaison between employees and upper management and reply to queries about HR-related issues • Thorough documentation of EEOC complaints investigations maintaining privacy and, security records

• Promoted by CEO into dual role, assuming HR supervision of 30+ persons, due to superior writing and administrative skills• Built HR department from ground floor; handled all HR concerns as task force quadrupled, such as organizational development, succession planning, leaves of absence, and compensation/benefits; maintained necessary records• Wrote Legacy Technical Employee Handbook from scratch, working with Legal for clarity and compliance• Developed and implemented new policies, creating foundational departmental manuals that articulated the CEO’s vision• Oversaw complete recruitment and orientation for HR, Technical Support, and Sales Departments; created job listings; reviewed resumes; conducted phone and in-person interviews, and completed onboarding, paperwork, and trainings • Collaborated with CEO and division management to translate business needs into HR strategies, using weekly meetings to brainstorm and develop workable methods • Coached management and employees toward improved relationships and communication by maintaining an open-door policy that sought to know employees as individuals and not just workers• Developed company culture through employee surveys, holiday parties, and incentives, resulting in <5% turnaround• Completed termination process and paperwork, considering morale and performance improvement plans as needed• Overseer Quality Control of CMMS Software system programming, including user interface; produced technical documents on architecture and network design that received international approbation from developers and consumers• Evaluated software by studying user objectives, and testing software compatibility of existing hardware• Overseer developing technical staff and acting as liaison with the customer test community to convey functionalrequirements from the user community to the technological development team