Patricia Kelly, Phr Email & Phone Number

Remote

Jacksonville, Florida Area

Jacksonville, Florida Area

Jacksonville, Florida Area

Provided Human Resources leadership to include; Professional Development, Performance Evaluations, Benefit Review & Enrollment, Compensation Management, FMLA, Workers’ Compensation Management, Talent Management and Talent Acquisition (hiring and onboarding). Managed an HR Department of three.• Created an “Emerging Leadership” program to develop and enhance the skills of employees to meet current business needs, as well as utilized for succession planning.• Collaborated with management to investigate facts and represent company in all operations-related grievances and terminations hearing resolving without arbitration. • Conducted annual policy analysis and reviewed policy change recommendations with Executive Management team.• Coached and counseled the management team on employee issues to maximize employee engagement and performance.• Built relationships with all levels of employees (management and staff). Provided continuous coaching and guidance regarding organizational issues that negatively impacted overall organizational effectiveness. • Managed employee relations and corrective actions matters ensuring all regulatory compliance and legal requirements were met. Developed recommendations and provided guidance to management for resolution.• Analyzed trends/root causes and looked for opportunities to improve work environment resulting in improvement of operations productivity and employee satisfaction.• Conducted and reviewed exit interviews to identify areas for improvement and implement strategy to improve.

Jacksonville, Florida Area

Human Resources Manager supporting approximately 700 IT employees (CIO to Non-Exempt).• Performed analysis of personnel data for staffing and vendor management• Ensured legal compliance related to HR issues. Liaison between management and corporate attorneys.• Managed relationships with search firms and community organizations to consistently meet recruiting objectives, while supporting workforce planning.• Developed and executed employee relations programs. Mediated employee disputes.• Assisted in developing and maintaining HR policies to ensure compliance with corporate culture and applicable laws.• Developed and conducted training for the management team.• Partnered with department leaders to analyze their departmental reorganization needs.• Developed a vendor management procedure to effectively manage 28 vendors.• Responsible for the performance review process for exempt and non-exempt employees.

Jacksonville, Florida Area

Provided HR consultation to management on appropriate performance improvement plan or disciplinary action related to employee performance. Gathered and analyzed employee feedback (surveys, 1-1, Exit interview) and partnered with manager to implement action plans. Assisted department leadership identify skill deficiencies within the department and recommend/facilitate appropriate training.• Collected data, analyzed trends, developed and implemented action plans to assist management reduce turnover within their departments.• Conducted compensation studies as part of an on-going compensation analysis effort. Assisted hiring managers write or edit job descriptions as responsibilities or market compensation conditions changed. • Participated in recruiting efforts to include job fairs, community relations activities and planning/scheduling company events.• Developed, recommended and implemented employee policies and procedures; conducted benefit analysis with broker assistance and performed benefit administration.• Maintained EEO standards and investigated EEO complaints; filed appropriate EEO reports annually; investigated and maintained tracking data on sexual harassment cases.• Assisted employees with FMLA and Workers’ Compensation leave and tracking.