Patricia (Knight) Kyte Email & Phone Number

Danvers,Ma

Banner Industries is a leader in distribution. The Company is privately held and was founded in 1985 to serve a rapidly expanding high purity market and to satisfy the increasing demand for high quality components with fast delivery and competitive prices. Over the years Banner Industries has expanded its portfolio, with 11 locations through the US and Singapore. Today, though their strategic growth plan initiatives, they have a complete synergistic line of the industry's premier products and have become one of the nation’s leading stocking distributors of flow components, equipment and services for both the high purity and industrial markets.

Export Sales Coordinator // 2007-2008Handled all inquiries for pricing, delivery, order placement, expedites and technical information for international customers. Classified products to meet governmental standards, harmonized tariff codes, country of origin and ECCN or license required codes. Reviewed customer order for accuracy, checked pricing and availability, expedited delivery. Worked with production control and product manager to ensure customer needs were met. Provided proforma invoice as required. Worked with forwarders: tracking orders, providing freight cost estimates, and all necessary paperwork to ensure on time delivery of customer orders. Resolved issues between forwarder and customs agent in regards to shipment. · Orders clear customs first time through, resulting in significant savings to both customers and company. · Turn around time to answer customer requests or orders within the same day but not longer than 24 hours..

Domestic Sales Coordinator // 2004-2007 Handled all inquiries for pricing, delivery, order placement, expedites and technical information for US customers.· Member of a project team tasked with identifying reasons for return of products. Results: Significantly improved order entry and reduction of returned products

National Sales Center Trainer // 2000-2004Trained 35 employees on MAPICS, Telemar and SAP software, policies and procedures of the sales center, performed troubleshooting and pro-actively specified, tested, approved and communicated software improvements. Member of a cross-functional team to implement SAP to 2,500 employees in US and Europe. Member of the European customer service team located in England during 6 months transition/implementation to SAP.· Sales Center project lead tasked with integrating Stokes Vacuum Inc $20M company. into BOC Edwards, National Sales Center. Trained 15 employees from Stokes Customer service on BOC Edwards Customer service Policies and Procedures and Telemar system. Converted Stokes Customer base from Mapics into Telemar. Updated all customer master files for correct reporting of territories and pricing.

Export Sales Coordinator // 1991-1999Handled all inquiries for pricing, delivery, order placement, expedites and technical information for international customers. Classified products to meet governmental standards, harmonized tariff codes, country of origin and ECCN or license required codes. Reviewed customer order for accuracy, checked pricing and availability, expedited delivery. Worked with production control and product manager to ensure customer needs were met. Provided proforma invoice as required. Worked with forwarders: tracking orders, providing freight cost estimates, and all necessary paperwork to ensure on time delivery of customer orders. Resolved issues between forwarder and customs agent in regards to shipment.

Accounts Receivables Clerk // 1987-1990Applied Cash to customers accounts, Tied out cash on a weekly basis against the general ledger. Sent out statement of accounts on a monthly basis. Printed invoices and mailed on a daily basis. Called on all overdue accounts to collect payment. Performed cycle counts. · Managed Canadian office accounting department while their accountant was on maternity leave for 6 months. Performed all accounting functions, reporting and performed inventory cycle counts.

Accounts Payable Clerk // 1982-1986Processed all Customer purchase orders for payment. Ran Checks weekly in Mapics system. In charge of the petty cash draw always kept $500.00 in the draw. Tied out petty cash daily. Processed all check requests for Employee ‘s Expenses. Backup for Payroll and Receptionist.

Accounting And Business Management

Taxes And Microeconomics

Education record