Patty R. Email & Phone Number

Portland, Oregon, United States

• Manage full service admissions team focusing on student enrollment and retention by taking accountability for goals and retention. Exceed budgeted start goals for three cohort starts a year.• Develop and implement creative recruitment strategies to attract students in coordination with marketing. Manage retentions of students through advisement and oversight of progress in partnership with the nursing leadership.• Oversee daily performance reports to ensure daily, weekly, monthly KPI are met.• Collaborate with partner to receive admission reports, decisions, and attrition information to direct assistance and follow-up with students as necessary.• Hire, coach, mentor and train on site and remote admissions advisors and ensure student first focus. • Establish goals for admissions advisors and administer performance reviews monthly, quarterly, and annually to team members.• Work with admissions advisors to convert prospects to applicants and ensure adequate checks and balances in admissions/enrollment process to prevent unrealistic expectations of prospective students in regards to their objective.• Monitors, verify, and maintains accurate and timely data entry integrity within Salesforce CRM.• Collaborate with key contacts at the university partner in order to keep the lines of communication open about what’s best for the student, our partner and our company. • Manage all Site Operations and facilities. Manage operational site budget and communicate foreseen variances as soon as they are known. Manage operational aspects of sites including student services, ordering, schedules, hours in partnership with nursing leadership. Maintain relationships with local vendors to ensure services are maintained for building operations.• Fiscally responsible for approximately $21M in gross new enrollment revenue generation for the company per year.

Portland, Oregon

• Generated and managed a student pipeline worth $10.5M in the Portland market, leveraging a solutions-oriented sales approach to create consistent growth, highlighted by 25% YOY revenue increase. • Exceeded set goals for each stage of the full-service recruiting process. • Met with prospective students through telephone and in person appointments to review Accelerated Batchelor in Nursing path. • Managed a student pipeline to ensure achieving start goals are met and exceeded.

San Francisco Bay Area

• Publicize and market GCU's programs to schools, students and parents though onsite visits and events. • Build and maintain pipeline of prospective students and complete student enrollment process from lead generation through first day of class. • Manage territory and implement recruitment strategies to increase prospective student inquiries and enrollments within new and existing accounts. • Collaborate with campus departments and leadership regarding new opportunities in the region to increase student enrollment. • Create and execute event and activity plans, which includes conducting informational and sales presentations. • Maintained inquiry database and reports. • Exceeded monthly enrollment goals/expectations and analyze trends to improve performance. Maintained high level of customer service and student retention rate.

Fremont, Ca

• Full cycle enrollment focusing on qualified students for Medical Assisting, Pharmacy Technician, Vocational Nursing, Registered Nursing and Bachelor’s in nursing paths.• Prospect for new students by following up on new and existing inquiries, referral generation, and cold calling. Setting daily admissions meetings with prospective students and review applicants files to ensure quality candidates are selected. Implement more efficient methods of ethical enrollment. • Collaborated with leadership to streamline admissions efficiencies to increase enrollment and student retention.• Scheduled and conducted student interviews, referenced Financial Aid and ensured advisement was in compliance with all policy, procedures and legal requirements. Develop and maintain relationships between all departments to ensure transparency.

San Diego, Ca

Managed a team of 13-15 Admissions Counselors that focused on closing and student service. Motivate Admissions Counselors to achieve competencies and develop skill sets to provide a high level of student service. Conduct annual and quarterly reviews. Maintain consistency in the admissions process: enrollment, orientations, and persistence. Ensure that Admissions Counselors maintain compliance with applicable state or federal laws and applicable University and company policies. Ensure that time records for all employees supervised are reviewed daily. Work with Admissions Counselors on prospective student issues, ensuring students are properly advised prior to their start date. Coordinate a partnership with Student Inquiry, Student Services, Financial Services, and other internal departments to improve students’ success rate. Interview, hire and train new Admissions Counselors to develop skills to be successful in the role. • Recognized as Best in Class four times!• Recognized for being 100% compliant for Q4 2012 & Q1 2013.• Fiscally responsible for approximately $30M in gross revenue generation for the company per year.• Active member of Bridgepoint PAC raising approximately $265K to nearly 100 state and federal legislators and $600K to support over 260 charities in 2012.• Generate referral leads and follow up on prospective students/adult learners interested in completing their degrees; successful maintenance of an 80% Lead to Contact ratio; and maintain 75% applicant closing ratio.• Full-cycle inside sales (prospect, cold call, qualify, pitch and close deals).• Successfully executed a same day sales process that focused on quick conversion, customer support post sale, and referral generation.• Increased teams retention by 35% in 3 months.

Masters, Organizational Management Specialization In Human Resources Management, 3.7

Bachelor Of Arts - Ba, Communication, General