* Acquired by Randstad during employment• Created comprehensive sales presentation with seven additional target specific versions for key leadership that identified top 5 areas of improvement and strategic initiatives for implementation; secured buy-in from all key stakeholders•Organized and created lead generation process for external telemarketing vendor pilot with dashboard to review leads. • Assisted the sales enablement team to build an online resource, execute a weekly enablement series and plan quarterly training programs.• Designed and incorporated Highspot’s content management system into Salesforce to ensure a seamless experience for 500 sale reps.• Successfully coordinated the Quarterly Business Review for our Field team in Chicago with multiple cross functional teams in 2 months• Executed a global evaluation strategy to implement Salesforce training across 2,600 sales reps and management, in over 20 countries and in 6 languages• Managed a $3MM budget with 10+ external vendors to execute 50 sales initiatives across 700 sales reps• Drove a process to align sales with procurement and finance to ensure that sales programs financials are managed and key deliverables from vendors are met• Created program trackers in Smartsheet to provide senior leadership full visibility into initiatives, planning, logistics, dependencies, resourcing, content, readiness and communication.

• Manage external client relationships and drove the execution of enhancement projects• Lead a cross functional teams overseeing end to end development• Experience in tracking and managing project financials• Conducted project risk analysis, assessment and mitigation

• Managed a 10 person merchandising data management team, responsible for implementing all purchase orders into ideeli’s new retail management system• Partnered with internal business groups to help drive strategic goals and coordinate delivery of site updates and enhancements during ideeli's integration of Epicor• Practiced both Waterfall and Agile Project Management methodologies to execute on clients needs• Executed 95% of all projects within delivery cycles of 2-4 weeks• Proven record of successfully managing relationships across internal departments and external partners• Managed multiple global software development teams of 6-15 people.• Lead daily check in meetings with project team, where critical action items were identified and prioritized• Responsible for tracking development, planning, resource allocation and continuous analysis of the customer feedback on ideeli's new site and email redesign.• Assessed multiple Human Resource Information System vendors and collaborated with stakeholders on final selection process• Gained control and continued to manage outside agency for the production of ideeli’s iPhone application• Drove documentation of projects through JIRA dashboards, review sessions with the Engineering team and Confluence wiki pages

• Created the operational strategy for the implementation of J&J’s national green print project benefiting 30,000 users across the US• Managed an 18 person team responsible for operations after implementation of print initiative for 13,600 users across NJ and PA• Negotiated agreement with multiple vendors resulting in $.4MM in annual savings• Received J&J's Gold Encore Award for collaboration with McKinsey and Equaterra coordinating data used for J&J's Global Service Desk Request For Proposal • Evaluated multiple Global Service Desk vendors for a Request For Proposal as well as provided recommendations to J&J’s IT Leadership Team. Which resulted in an optimized site services and enhanced customer experience of 135,000 J&J users worldwide.• Managed the 2006 Annual Customer Satisfaction Survey for North America by coordinating with multiple internal US based groups. Then managed our outside vendor FedEx for the distribution of survey promotional items.• Received a Bronze Encore Award by presenting management with a $7,000 cost savings by selecting a lower cost vendor

• Led a diverse project team of 7 Managers and Directors after securing senior management support & sponsorship.• Created a product intake process for internal customers to receive high quality, lower cost products resulting in a $.48MM savings and Six Sigma Green Belt Certification• Presented and received approval from the VP of Product Development & Product Directors to create an intake process idea for NCS products, services and solutions to• Taught multiple training sessions to cross function teams on the intake process

Completed a two-year Leadership Program designed to train, challenge, and foster future leaders of J&J. The program consisted of three eight-month rotations and ten weeks of technical and management training. Candidates of this program were selected through a rigorous interview process. Each candidate needed to demonstrate their potential leadership by proven work habits, problem solving skills and endorsement by Management. There were on average 1200 recent college applicants with only 43 positions.

• Conducted a Southeast Region Voice of the Customer analysis and drove improvements to the Service Desk based on customers’ needs.• Produced a monthly newsletter for 2000+ Vision Care customers, providing the customers with answers to frequently asked questions and integrated best practices on technical issues.• Received a Silver Encore Award for the implementation of a vendor dashboard in which drove visibility & SLA adherence for IT & Sales teams

• Generated a knowledge document to support research activities of selecting an enterprise wise solution based on customer needs of Microsoft Office.

• Built and promoted an organizational system used for analysis and ROI determination based off of customer feedback to match Point of Sales and hand held data. This project was part of a Six Sigma Master Black Belt project for the Retail Sales Organization that had a cost savings of $ 5.6 MM. Received a Horizon Award from VP of Retail Sales Organization for creating system.

• Distributed software worldwide to Cigna workstations using Systems Management Server v1.2 • Created and distributed customized cds for Cigna employees• Author queries in data mining in both Systems Management Server and MS-DOS• Resolved service and problem requests• Provided second level support • Worked with Local Area Network operations and customers to troubleshoot application problems• Contacted Testing Quality and Control Lab to help resolve application problems• Troubleshooting application errors• Scheduled application releases with customer and Change Management• Communicated with Testing Quality and Control Lab, Local Area Network operations, and a business contact to set release implement of beta code