Paty Gonzalez

Paty Gonzalez Email and Phone Number

Mobility Service Executive at Saturn Wireless, LLC @ Saturn Wireless, LLC
montclair, new jersey, united states
Paty Gonzalez's Location
Los Angeles Metropolitan Area, United States
Paty Gonzalez's Contact Details

Paty Gonzalez personal email

n/a
About Paty Gonzalez

Over 31 years in the wireless industry as a customer relations service professional. Enterprise Account Management experience including building strategic client relationships across National, Business and Government Accounts. Advocate collaborative approach to build strong cross functional relationships that enable effective issue resolution and operational improvements to drive customer satisfaction.

Paty Gonzalez's Current Company Details
Saturn Wireless, LLC

Saturn Wireless, Llc

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Mobility Service Executive at Saturn Wireless, LLC
montclair, new jersey, united states
Website:
saturnwireless.com
Employees:
19
Paty Gonzalez Work Experience Details
  • Saturn Wireless, Llc
    Mobility Service Executive
    Saturn Wireless, Llc Mar 2019 - Present
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  • At&T
    Mobility Service Executive
    At&T Nov 2004 - Mar 2019
    Serve as a trusted customer advocate of AT&T’s most complex and strategic customers by creating a broader and deeper relationship and owning the overall customer service experience. • Identify key business opportunities, analyze trends, and create actionable plans for customer’s operational improvements• Diagnose root cause of chronic and recurring issues for improvement plan development• Provide rate plan analysis and make recommendations to minimize churn• Proactively assess, clarify, and validate customer needs on an on-going basis
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  • At&T
    Enterprise Project Manager
    At&T Nov 1998 - Nov 2004
    Partnered with Enterprise and District Sales teams on Pre-Contract Planning & Contract Implementation of new contracts and significant growth opportunities of new divisions, new markets, and new products.• Conducted pre-contract planning with customer and key stakeholders to determine profile/requirements• Developed implementation project plan & communicated implementation strategy• Post-Contract support managing profile data to maximize program efficiencies & offers• Collaborated on strategic account reviews, customer visits, and education on wireless products and services• Account Planning and Ongoing Management to define customer needs
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  • At&T
    Business & Government Account Coordinator
    At&T Jul 1990 - Nov 1998
    Supported the AT&T National Accounts Program as the Lead Coordinator for the Los Angeles market. Role expanded to included supporting major & government account direct-sales projects, new account implementation, and field sales support.• Conducted presentations of the AT&T National Accounts Wireless Program and training of Custom Billing Reporting system• Collaborated with customer care, scheduling, and inventory operations to resolve issues• Developed and implemented the process to complete orders through the sales channel• Conducted customer training with key contacts to address account management issues
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Paty Gonzalez Education Details

Frequently Asked Questions about Paty Gonzalez

What company does Paty Gonzalez work for?

Paty Gonzalez works for Saturn Wireless, Llc

What is Paty Gonzalez's role at the current company?

Paty Gonzalez's current role is Mobility Service Executive at Saturn Wireless, LLC.

What is Paty Gonzalez's email address?

Paty Gonzalez's email address is pa****@****att.com

What schools did Paty Gonzalez attend?

Paty Gonzalez attended University Of Phoenix, Mt. San Antonio College.

Who are Paty Gonzalez's colleagues?

Paty Gonzalez's colleagues are Douglas Latimer, Joan Eells, Irving Gonzalez Ramirez, Laureen Rudd, Tiffany Morquecho.

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