Paul A. Email & Phone Number

Rockhampton, Australia

Rockhampton, Australia

Started as Sales Consultant for Honda, then added Sales Consultant for Mercedes Benz, then Sales Manager for Honda and Mercedes -Benz.o ERALink and ERANet Sales Systems.o Stock ordering.o Internet Sales and photographic lodgement.o During this time was Awarded TOP 10 Salesperson for 2013 for Honda.

Rockhampton, Australia

o Front Office and Reservation Systems. (Digital RES).o Stock and Inventory Control, Accounts Receivable.o Marketing the areas tourist attractions.o Managing Junior Office Staff and some Payroll aspects.o Advanced use of Microsoft Office Suite 2007.

Australia

o Produced, directed, shot, edited and scripted marketing advertorials for YouTube:• http://www.youtube.com/watch?v=C-yhu7jp-i4 for DHP Lake Tinaroo.• http://www.youtube.com/watch?v=8-D82GurFmw for DHP Strahan. • http://www.youtube.com/watch?v=x1NWUpUJTUc for DHP Benaraby.Park Host, Discovery Holiday Parks – Bowen – Feb 15th 2010 to Jul 15th 2010.o “Workplace Health and Safety” and “Anti-Discrimination” procedures.o Document Management, Accounts Receivable and… Show more o Produced, directed, shot, edited and scripted marketing advertorials for YouTube:• http://www.youtube.com/watch?v=C-yhu7jp-i4 for DHP Lake Tinaroo.• http://www.youtube.com/watch?v=8-D82GurFmw for DHP Strahan. • http://www.youtube.com/watch?v=x1NWUpUJTUc for DHP Benaraby.Park Host, Discovery Holiday Parks – Bowen – Feb 15th 2010 to Jul 15th 2010.o “Workplace Health and Safety” and “Anti-Discrimination” procedures.o Document Management, Accounts Receivable and Accounts Payable; Budget analysis, profit and loss; Payroll, timesheet and rostering.o Front Office and Reservation System. (RMS); Microsoft Database and Spreadsheet creation to monitor finances.o Produced a business plan for both marketing and staffing concerns for “Days-In-Lieu” and “Annual leave”.o First 8 weeks; increased income in peak periods by approx 20%; secured credit with previously lost local businesses; confirmed previously lost repeat business; all outstanding accounts brought up to date.Park Host, Discovery Holiday Parks – Benaraby – July 09 to Feb 12th 2010.o As above for Bowen.o Updated Queensland regulations for On-Site Permanent Residences and managed Rental income.o Venue managed park entertainment areas and facilities.o Documented and upgrade of Workplace Health and Safety requirements.o Created a register for record keeping of the parks public pool and sewage treatment plant.o Produced a business plan for the upgrade of the parks electrics to comply with current regulations.Duty Host, Discovery Holiday Parks – Strahan – Oct 08 to Jul 09.o As above for Bowen.o Increased Tour Desk commissions nearly 20 fold by better understanding of the products and an out-of-the-box solution for marketing the local attractions. o Commenced Certificate III in Caravan Park Operations THC30404.o Providing support to Park Hosts including:• End of Day; Week; Month, Quarterly, ½ yearly and annual reports and analysis for budgetary implications. Show less

Rockhampton, Australia

o Energy Advisor AO6 (June 07 – July 08). [Above & Beyond Award finalist for Innovation – Carbon Calculator]• “Conflict Resolution” training.• Phone contact with high consumption customer enquiries providing assistance and statistical analysis for Residential, Rural and Commercial users directly.• Analysed appliance running costs; full analysis including graphical analysis to assist consumption concerns; Tariff investigation and analysis including demand and load factor tariffs to… Show more o Energy Advisor AO6 (June 07 – July 08). [Above & Beyond Award finalist for Innovation – Carbon Calculator]• “Conflict Resolution” training.• Phone contact with high consumption customer enquiries providing assistance and statistical analysis for Residential, Rural and Commercial users directly.• Analysed appliance running costs; full analysis including graphical analysis to assist consumption concerns; Tariff investigation and analysis including demand and load factor tariffs to compare with alternate suppliers.• Created an Internet “carbon footprint” calculator, now on the Ergon Website, for public access.• Through the use of Microsoft Excel and Access, provided tools for internal use within the National Call Centre to improve time management and customer satisfaction outcomes.o Reporting Analyst AO7 Relief (December 05 – May 07).• Providing the NCC Operations, Ergon Management, Government Authorities and other Stakeholders with invested interests with a statistical analysis of all of the data collected by the NCC through such software as Microsoft Office Suite and BRIO from the NCC telephone system on a daily basis with weekly, monthly, quarterly, ½ yearly and annual comparisons.• Proving additional support, mainly excel spreadsheets, for NCC Team Leader use in KPI analysis.o Business Service Representative, known as BSR. AO5 (October 04 – May 07).• Phone contact primarily with the Business sector to administer their electrical requirements including, new accounts, new connections, finalisation of accounts and transfer of accounts.• Manage call times and customer service levels in relation to “Key Performance Indicators” set by the business. My personal average for all indicators was maintained above 95%. This was achieved by my innovative use of spreadsheets to monitor my personal data.• Manning the computer and telephone system taking calls in all contact centre plus more... Show less

Rockhampton

o Duties include: Live to air direction using a computer based automation system controlling the live output to the state of Queensland with the exception of the Southeast corner [QTQ9].o Making changes in this complicated computer networked system as necessary to keep the flow of on-air programming smooth and seamless.o Use of television equipment, both BETA and One Inch VCR in the cueing and editing of On-Air programs.o Determining any additional programming material as required… Show more o Duties include: Live to air direction using a computer based automation system controlling the live output to the state of Queensland with the exception of the Southeast corner [QTQ9].o Making changes in this complicated computer networked system as necessary to keep the flow of on-air programming smooth and seamless.o Use of television equipment, both BETA and One Inch VCR in the cueing and editing of On-Air programs.o Determining any additional programming material as required due to under or over run of On-Air programs e.g.: Live sports coverage. Show less

Coomera, Gold Coast, Qld, Australia

o Still Photography Services in Koala Country and in the Kodak Shop taking photos of Guests and developing said photographs in a Kodak Laboratory on site.o Merchandising Department - providing relief for the Merchandising Department Outlets throughout the Park.o Security Services - for the Main Entry Gate.

Brisbane, Australia

o Duties included: Live to air direction of Network programming and insertion of station commercials and promotions to the Southeast corner of the state.

Rockhampton, Australia

o Other duties included:• Studio Promotions Director/Editor/Script Writer (Linear). • Senior New Camera/Editor/Trainer (Linear). • Director/Vision Switcher (18:00 News Bulletin).

Certificate Iii In Caravan Park Operations Thc30404

Activities and Societies: Including RSA Certificate (Responsible Service of Alcohol)

Certificate Iv In Customer Contact

Senior Certificate, Maths

Education record