Paul Graham Email & Phone Number

Middlesbrough, England, United Kingdom

Middlesbrough, United Kingdom

Using the WordPress framework and CMS system to design and develop responsive websites for clients.

Eveline House, Middlesbrough

• Developer on new ecommerce Shopify website, working alongside a third party company to create/edit new Shopify theme. Presenting site to directors and management, being creative to form a premium website look and feel.• Helping the company’s software development needs, working with lead developer to create mobile/tablet apps for in store use.• Changing the Charles Clinkard ecommerce website on a Visualsoft platform and running tests to see if changes had a positive impact using Monetate programme software• Involved in the creation of the corporate website using Worpdress and third party WP tools• Use of Customer management system, and reporting software to give detail figure reports• Created guides and trained a new member of staff in the customer management system a short period of time• Web tech support and IT support answering phones for both internal and external stores• Involved in numerous weekly meetings speaking to a variety of people from inside and outside the company

Psyche Building, Middlesbrough

• Helping to run a fast paced, ecommerce fashion website.• Quarterly strategy, monthly and weekly meetings with management and MD.• Reading/checking external and internal reports, analysing data, KPI’s.• Managing staff, different teams, motivating, constantly helping, giving advice through extensive knowledge and experience , delegating tasks.• In contact with globally known brands to improve product service relating to brand guidelines, in conjunction with working with the company buyers.• Checking and uploading product imagery after photography and editing stage, working alongside photographers and graphic designers• Creating graphics for site, emails/newsletters, social and affiliates, using Adobe Photoshop, includes using Dropbox• Having an input into social posts and marketing to promote product and inform customers of seasonal events, promotions• Changing all aspects of the website in number of various ways using a platform admin, imagery, navigation, content, pages, product, etc• Checking, adding and editing SEO for all the site• Checking, adding and editing product descriptions and information• Picked product from shop floor and stock rooms for customer orders, scanned, created invoices and labels using our different delivery courier companies integrated online systems.• Analytics, Adwords, PPC, Google Search Console, Docs• Using and managing payment gateways and banking systems such as Ingenico, Barclaycard, Klarna, PayPal, Amazon to ensure transactions are correct between website and customers • Helped to manage marketplaces (includes international), Amazon, eBay, Fruugo, using seller centrals and online programs/services.• Working with delivery companies GFS/DHL, Royal Mail, DPD.• Customer service, emails, answering the phone, tracking/managing customer orders and dealing with queries• Support systems, ticket systems, dealing with technical issues and conversion rate optimisation projects, liaising with web host to improve the website

Visualsoft House, Stockton-On-Tees

• Went from Junior Web Developer to Web Developer in a short space of time.• Cutting/creating websites, taking them from design to a fully functioning websites• Editing/creating images(sprites) using Photoshop• Integrating new features into websites using HTML, PHP & CSS• Worked on new responsive FlexBox CSS sites• Responsible for the look and functionality of websites, making sure they work properly on all devices.• Changing site databases in terms of tables and fields/SQL• Giving good technical support to clients either by phone or email

Stockton-On-Tees

Boho House, Middlesbrough

• Created/edited websites to company design templates using HTML, PHP & CSS• Created imagery using Photoshop, banners, logos, products• Changed Wordpress templates to fit the clients requirements• Changed Magneto templates to fit the clients requirements• Communicating with clients in various different ways to complete projects on a daily basis.

Middlesbrough

• Sales assistant driving sales on the shop floor for Clothing/Footwear• Understanding the latest fashion trends and learning brands• Comfortable till operator and customer facing• Dealt with Money handling and bank takings• Daily replenishment & tidying standards• Responsible for Visual merchandising / Visual Displays• Stock room maintenance• Weekly delivery & stock handler• Acting supervisor• Acting assistant manager/manager on a several occasions

Bachelor Of Arts (Ba), Creative Digital Media

Bachelor Of Technology (Btech), Btec National Diploma For I.T Practitioners