• Develop and implement vulnerability management program, including metrics that will help understand inherent and residual risk exposure.• Assess Risk Management tools, techniques, and procedures to enhance risk management capabilities.• Implements strategic goals established by IT Security leadership.• Responsible for third-party security risk assessment activities ensuring Blue Shield’s data is stored, transmitted, and processed in a secure manner.• Provide security consulting services to projects and other teams.• Partner with cross functional operational business partners including Customer Experience, Customer Care, Markets, IT, Health Solutions and Enterprise Risk Management to operationalize and socialize the risk management framework and program and to identify shifts in the organization's implicit risk appetite.• Lead and support the development of reporting processes to communicate progress of in-flight initiatives, risks and planned initiatives to senior executives and stakeholders in other business units• Participate in technology risk governance activities (e.g., committees, presentation preparations, training and awareness, etc.)

• Led cybersecurity discussions to safeguard company assets, mitigate risk, and prevent incidents.• Collaborated with cross-functional teams to counter cyber threats and breaches.• Provided expert security consulting for projects and teams.• Automated critical processes to ensure data confidentiality and availability.• Assisted in meeting regulatory requirements and safeguarding sensitive corporate and personal information.• Participated in discussions on DevSecOps technical support to enhance security posture.

• Provides voice, data and video services. Installs, upgrades, replaces, configures and maintains systems/circuits/IP-based intrusion detection/long haul communications systems that access military, federal and commercial networks. Manages infrastructure devices and systems using the latest approved software tools.• Deploys and operates expeditionary communications systems. Uses agile logistics support channels to sustain continuous network operations. Removes, repairs and replaces assemblies and subassemblies to optimally sustain voice, data and video networks.• Establishes restoral and job priorities, maintains, tests, troubleshoots, and repairs voice and network systems equipment and circuits utilizing tools and test equipment. Isolates malfunctions using diagnostic software, technical data, block diagrams, voltage and waveform measurements, and other tests requiring specialized test equipment.• Applies communications security programs to include physical, cryptographic, transmission, and emission security. Develops and ensures compliance with safety standards and instructions.

• Maintained IAM systems, including user provisioning, access control, and authentication mechanisms.• Configured and deployed IAM technologies, such as SSO, MFA, LDAP, and Active Directory.• Integrated IAM systems with other enterprise systems and applications, such as HR systems, ERP systems, and business applications.• Managed the day-to-day administration of IAM systems, including user provisioning, access control, and identity lifecycle management.• Monitored IAM systems to ensure that they performed as expected and are in compliance with security standards and policies.• Conducted audits of IAM systems to identify any vulnerabilities or weaknesses and provide recommendations for improvement.• Provided technical support to end-users of IAM systems, such as troubleshooting and resolving issues related to access and authentication.• Stayed up-to-date with emerging IAM technologies, security threats, and industry trends to ensure that IAM systems are current and effective.• Collaborated with other IT teams to ensure that IAM systems are integrated with other enterprise systems and applications.• Participated in projects related to system upgrades, enhancements, and implementations.• Documented IAM system configurations, processes, and procedures.

• Provided enterprise-wide support for Identity and Access Management (IAM) functions, including network and email access, and account management for clinical and business applications across employees, physicians, vendors, other health systems, and contractors.• Utilized designated provisioning tools and adhered to documented procedures and policies to complete enrollment and disenrollment activities, ensuring authorized access to the network.• Coordinated activities to permit application access in alignment with defined policies and procedures.• Conducted analysis and implementation of identity management solutions to enhance security and efficiency.• Defined requirements and facilitated the delivery of services and processes to support internal and external users with identity, access, and compliance requests.

• Responded to technical assistance requests via phone and email, logging all issues in the Remedy ticket tracking system.• Collaborated with application engineers and on-call field technicians to resolve technical problems.• Applied extensive experience and knowledge of hospital and clinic EMR systems to assist in the deployment of clinical applications.• Reported and escalated critical incidents and security-related calls as needed.• Troubleshot technical issues, escalating to higher-level support when necessary.• Documented all actions and findings, providing regular updates to the immediate supervisor.• Conducted follow-up on equipment and systems to ensure functionality and customer satisfaction.

• Supported the Testing and Delivery Organization for the Navy-Marine Corps Intranet (NMCI).• Troubleshot laptops, peripherals, and workstations within a Windows environment.• Accurately logged and distributed all support activities in the Remedy ticketing system.• Acknowledged, troubleshot, and resolved all assigned tickets, escalating and following through when necessary.