Paul Adler Email & Phone Number

Atlanta, GA, US

Jacksonville, FL, US

Manage portfolio of Strategic Enterprise accounts. Responsible for overall revenue and profitability growth, client satisfaction and delivery of products and services to FIS's most important corporate clients.

Jacksonville, FL, US

Direct Credit Business Unit client engagement strategy, working with Sales and Account Management leadership to improve delivery and client satisfaction. Provide strategic leadership on operational initiatives with focus on improved time-to-revenue. Executive lead for key client and partner relationships – Strategic and operational alignment and business.

Jacksonville, FL, US

Led team of ~60 staff dedicated to delivery of core banking and ancillary services to one of FIS’s largest global clients. Directed delivery of quarterly development and system projects on time and under budget. Negotiated and executed $5 million professional services contract. Increase hourly rate by 20% while extending agreement by three years. Delivered.

Jacksonville, FL, US

Lead organization providing Client Support and Account Management services to more than 1,500 Financial Institutions, Wealth Managers and Investment Advisors in the US and Canada. Drive strategy and process alignment across operating groups to deliver an improved client experience and increased operational efficiency.

Atlanta, GA, US

Led the design and implementation of strategic engagement models for Equifax's largest enterprise partnerships. Facilitate interaction between Equifax and partner sales organizations to convert pipeline opportunities to joint wins, and consult on development of annual joint business plans to achieve and exceed revenue goals. Conduct strategic business.

Milwaukee, Wisconsin, US

Delivered 250% revenue increase and 120% productivity improvement while leading the integration of three customer support and product implementation units into one, cohesive whole. Improved associate engagement by 50%, and eliminated client attrition while improving client satisfaction scores by 20%.

Atlanta, Georgia, US

Led the TRX client services organization to greater client retention and customer satisfaction, while lowering the group cost base nearly 50%. Enabled greater revenue and profitability on a per client basis through improved delivery of products and services.

Purchase, NY, US

Headed a high-performing global business development team focused on the growth of MasterCard's large market commercial payments programs. Delivered industry leading global data reporting and analysis capabilities to issuers and corporations worldwide, helping to deliver record growth in MasterCard's Commercial Payments business.

US

Delivered net revenue and sales increases of 46% and 20% respectively, by turning around a $75 million business unit ($13 billion in annual payments processed) focused on wholesale delivery of payment services to more than 600 financial institutions nationwide.