• Primary responsibility for web filtering and content scanning services (ie. CASB, SWG, SSE, SASE) for a 35k end-user deployment. My responsibilities include configuring malware, data loss prevention (DLP), and access control policies to protect the enterprise from malware and insider threat scenarios related to unauthorized data exfiltration.• Analytics reporting and dashboard creation for cyber investigations, cloud application use insights, and overall platform health.• Assessing enterprise risk associated to cloud/SaaS services and implementation of compensating controls.• Overall platform support and vendor service management.

• Security engineer responsible for the administration, deployment planning, and design review for perimeter security technologies (firewall, internet proxy, Intrusion Detection).• Network traffic analysis via use of packet capture software

• Team lead for a global team of Security Engineers based in US and Singapore data centers responsible for maintaining Visa networks secure from internal and external threats. Support for over 160 firewalls (CheckPoint/Cisco) deployed in high availability configurations across multiple security zones.• Managed security support team using "follow the sun" support model for firewall operations.• Coordinated response efforts for incidents involving perimeter defense technologies including firewall, Intrusion Detection, and Internet Proxy technologies• Preparation of formal Incident Root Cause Analysis reports for functional department heads.• Service level (SLA) reporting

• Part of tactical team responsible for replacing legacy transaction processing servers (remotely deployed throughout the Caribbean and Central America) with secure payment gateways in high availability clustered configuration.• Team was responsible for all aspects related to server deployment from planning to go-live activities

• Second level network support for extranet security zones (firewalls, load balancers, VPN concentrators, switching and routing).• Planning and deployment of solutions to monitor network security and availability of network infrastructure and endpoints• Vulnerability assessment and scanning• Audit support and remediation follow up

• Responsible for creating configurations and the onsite installation of network infrastructure at client bank sites located in Mexico, Chile, Barbados, Bahamas, and Jamaica• Responsible for developing solutions to improve network availability and performance in a credit card transaction network (200+ high availability endpoints in 30+ countries)• Remote support for on-site engineers during "go-live" installations within the LAC Region