Paul Angelo Email & Phone Number

Sri Lanka

Sri Lanka

I play the role of a principal technical writer across Product Teams and assist other teams when necessary in a technical documentation and document review perspective. Currently in the process of grooming an intern for the same.My main task is to create and update all web-based product user guides after quarterly releases, bug fixes, allocated support.

Played a myriad of roles as a shared resource among teams, across the company.+ User Manuals - Create and design user manuals/guides for all products/projects of the company.+ Functional/Requirement Specifications - Create functional/requirement specification documentation for new projects/products.+ Gap Analysis - Create gap documents for comparing.

Working as the sole/principal technical/content writer for the company in documenting and designing all user manuals for the product on MS Word and Adobe InDesign, documenting client specific user guides on MS PowerPoint, designing product newsletters for upgraded features on Adobe InDesign or PowerPoint, designing how-to guides for product installations.

Sri Lanka

Worked as a product manager on a wellness based start-up company mobile application called ayubo.life, which is a project under Hemas Holdings.Work carried out:Functional and test documentation- Create functional documentation for application features for the development team.- Create user documentation to circulate amount non-technical team for new.

Sri Lanka

- Create/update PDF based user manuals using Adobe InDesign/Atlassian Confluence, for all MillenniumIT products and solutions. Information gathered using the following methods: product specifications or change request documents, testing front ends, a product’s or solution’s Wiki or Confluence page, and knowledge transfer sessions with business analysts..

Undisclosable Public Sector related documentation on Strategic Management and HRD related documentation for Dananjaya J Hettiarachchi (HRD Specialist, Corporate Trainer, World Champion Public Speaking 2014.Colombo Gospel Tabernacle – Graphic Design & Multimedia related work- Designing banners, brochures, booklets, posters, flyers, forms, calenders, etc..

Melbourne, Australia

- SAP Payroll System – Updated system on employee details, terminations, changes.- TRIM Electronic Filing Management Project – Managed employee HR documents by electronically attaching them onto the system and updating.- Ad Hoc admin duties

Worked in the capacity of an IT Business and Quality Analyst and managed a small team to;- Deliver and design test plans - Conduct software testing, test case writing/executing- Compiling test results - Technical documentation (user manuals/ online help files) - Handling client calls for Change Request requirements - Testing the overall quality of the.

Bachelor Of Science (Bsc), Information Technology

Mathematics

Education record