Director of Cloud & IT Operations | AWS, Azure, ITIL, ISODynamic IT executive with extensive experience directing cloud operations, IT infrastructure, and process optimization across large-scale, high-stakes environments. Demonstrated success in driving cloud strategy, leading digital transformation initiatives, and executing cost-effective solutions that enhance organizational efficiency. Expert in AWS and Azure deployment, secure financial systems, and ISO/ITIL-aligned practices, with a strategic focus on innovation and business growth.Recognized for rebuilding IT organizations to maximize efficiency and resilience through data-driven decision-making, automation, and team development. Skilled in leading cross-functional teams to deliver results that meet business and technical goals, optimizing resource allocation and stakeholder engagement. Accomplished in contract negotiation, budgeting, and managing capital projects from initiation through completion.Core Competencies:Cloud Strategy & Transformation: Develops and oversees cloud roadmaps, enabling scalable and secure AWS and Azure infrastructures.IT Operations Leadership: Directs day-to-day IT operations, including process improvement, SLA management, and deployment optimization.Project & Program Management: Executes complex, multi-year initiatives, balancing financial controls, contract negotiation, and compliance.Team Leadership & Development: Manages recruiting, training, and performance, fostering a collaborative, results-driven culture.Business Continuity & Risk Mitigation: Implements ISO and ITIL-compliant policies, ensuring high availability and security in critical environments.Education includes a Master's Certificate in Business Analysis from the University of Victoria and a Graduate Diploma in Business Administration from Simon Fraser University, alongside certifications in CNE, MCSE, and CCNA.