Paul Baker Email & Phone Number

Warrington, GB

Responsible for the management of technology change demand coming into Digital Services whilst also translating the desired technology strategies into roadmaps for our customers. This included ensuring the root causes of issues and the identified benefits for maintaining our assets and enhancing service were tested and justified. As part of the role I.

Portfolio Manager responsible for the IT Infrastructure maintenance ensuring the risks to service are mitigated and the foundations for the strategic change is in place. Responsible for a capital budget of £20m per annum ensuring that the identified benefits are tested and justify the level of investment.

Responsible for ensuring there is a consolidated view of the change demand pipeline in order to transition into IT Delivery and that the optimum allocation and ‘fit for purpose’ resources are available. This involved working with IT Operations and IT Service to ensure the ‘run’ element of IT was not impacted by the additional change.

The point of contact within IT to provide information to the regulator that was reported in the companies’ Business Plan for the 5 year period between 2015-2020. The role involved me working at a strategic level and with senior stakeholders to ensure the submission is easily understandable for the regulator but provided enough information internally to.

The role involved gathering information of how much energy the company uses then suggesting ways that this can be reduced prior to purchasing. The main focus was on process change and how behaviours can be altered.

The main purpose of the role was to control the authorisation of spend from the IT portfolio and to provide analysis and reports on the status of this spend.