Head Of Wholesale Management
Current
May 2019 - Present
AeroLeads people directory · profile
Paul Baker Email & Phone Number
Head of Wholesale Management
at
Business Stream
1 work email found
@business-stream.co.uk
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Head of Wholesale Management
Location
Greater Edinburgh Area, United Kingdom
Company size
Who is Paul Baker? Overview
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Quick answer
Paul Baker is listed as Head of Wholesale Management at Business Stream, a with 281 employees, based in Greater Edinburgh Area, United Kingdom. AeroLeads shows a work email signal at business-stream.co.uk and a matched LinkedIn profile for Paul Baker.
Paul Baker previously worked as Wholesale Account Manager at Business Stream and Wholesale Programme Manager at Business Stream. Paul Baker holds Bachelor Of Science (Bsc), Psychology & English (Joint Hons.) 2:1, 2:1 from Keele University.
Company email context
Email format at Business Stream
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{first}.{last}@business-stream.co.uk
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AeroLeads found 1 current-domain work email signal for Paul Baker. Compare company email patterns before reaching out.
Profile bio
About Paul Baker
Wholesale Services Manager with extensive water industry and competitive market experience.
Listed skills include Stakeholder Management, Business Process Improvement, Project Management, Requirements Gathering, and 4 others.
Current workplace
Paul Baker's current company
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Business Stream
10 roles
Paul Baker work experience
A career timeline built from the work history available for this profile.
Wholesale Account Manager
Apr 2018 - May 2019
Wholesale Programme Manager
Business Stream
Developing Business Stream's wholesale function to ensure successful operation in the competitive water market in England: - Putting processes into operation - service desk, internal and bilateral market processes - Developing and analysing performance and compliance reports - Implementing Account Management structures aligned to growth strategies - Providing market expertise and guidance
Mar 2017 - Mar 2018
Senior Business Analyst - Customer Experience Programme
Senior business analyst on flagship customer experience transformation programme: - Customer journey definition - Gap analysis - systems, channels, people, process and organisation - Product selection and implementation - CRM, scheduling, field services/mobile - Digital transformation - omni-channel solution - Business change - culture and behaviour change - Process re-engineering - User experience and use case design
May 2015 - Mar 2017
Senior Business Analyst
Implemented standardised best practice processes: - Requirement engineering framework - Project initiation - Portfolio design - Change control Developed Portfolio design processes through re-prioritisation of IT portfolio at the end of the regulatory funding period.Design of £200m IT portfolio for new regulatory period: - Defined change initiatives required to implement IT strategy with programme sponsors - Prioritised projects to de-risk IT estate based on cost/benefitManaged portfolio governance gateway reviews, preparing and assisting projects through the approval process.Senior business analyst for various projects. Responsible for requirement definition and business case development.
May 2012 - May 2015
Wholesale Product & Services
Responsible for the management of wholesale products and services to retailers. - Developed and maintained wholesale strategy based on industry / environment analysis, product management best practice, corporate business plans and vision. - Developed services in line with market changes, identified efficiencies and opportunities and made changes required for compliance with regulatory directives. - Managed projects to deliver business change, e.g. restructure of wholesale/retail activities in entering and new connections. - Implemented internal and external reporting solution showing operational performance and compliance. - Conducted root cause analysis of underperforming areas and worked with relevant business areas to drive improvements in processes, systems and performance. - Developed customer facing material and portal for retailers.
Jan 2008 - May 2012
Control Centre Co-Ordinator
Monitoring customer contacts and telemetry alerts. Prioritised, scheduled and despatched work to field operations.
Jul 2003 - Jan 2008
Quality Assurance Manager
Implemented quality measures and monitoring system for written complaints team. Identified and rolled out improvements through ongoing monitoring and coaching. quality score improved from 70% to 95%.
Aug 2006 - Dec 2006
Jul 2002 - Jul 2003
Business Administration - Modern Apprentice
Modern apprenticeship in Marketing, Audit, Investments and Mortgage placements.
Jun 1996 - Jun 1998
Team & coworkers
Colleagues at Business Stream
Other employees you can reach at business-stream.co.uk. View company contacts for 281 employees →
LM
Lisa Myers
Colleague at Business StreamBognor Regis, England, United Kingdom
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MM
Mark Mackay
Colleague at Business StreamEdinburgh, Scotland, United Kingdom
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BW
Bethany Wilkes
Colleague at Business StreamMaddiston, Scotland, United Kingdom
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PA
Pelumi Adetunji
Colleague at Business StreamCity Of Edinburgh, Scotland, United Kingdom
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IK
Iain Kochanowski
Colleague at Business StreamGreater Glasgow Area, United Kingdom
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MN
Mark Nicol
Colleague at Business StreamEdinburgh, Scotland, United Kingdom
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EJ
E J
Colleague at Business StreamKirkcaldy, Scotland, United Kingdom
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BC
Brian Cummings
Colleague at Business StreamKirkcaldy, Scotland, United Kingdom
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RM
Rebecca Mclaren
Colleague at Business StreamLivingston, Scotland, United Kingdom
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SA
Sohaib Ahmed
Colleague at Business StreamFalkirk, Scotland, United Kingdom
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Lisa Myers
Colleague at Business StreamBognor Regis, England, United Kingdom
View →
MM
Mark Mackay
Colleague at Business StreamEdinburgh, Scotland, United Kingdom
View →
BW
Bethany Wilkes
Colleague at Business StreamMaddiston, Scotland, United Kingdom
View →
PA
Pelumi Adetunji
Colleague at Business StreamCity Of Edinburgh, Scotland, United Kingdom
View →
IK
Iain Kochanowski
Colleague at Business StreamGreater Glasgow Area, United Kingdom
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MN
Mark Nicol
Colleague at Business StreamEdinburgh, Scotland, United Kingdom
View →
EJ
E J
Colleague at Business StreamKirkcaldy, Scotland, United Kingdom
View →
BC
Brian Cummings
Colleague at Business StreamKirkcaldy, Scotland, United Kingdom
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RM
Rebecca Mclaren
Colleague at Business StreamLivingston, Scotland, United Kingdom
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SA
Sohaib Ahmed
Colleague at Business StreamFalkirk, Scotland, United Kingdom
View →
5 education records
Paul Baker education
Bachelor Of Science (Bsc), Psychology & English (Joint Hons.) 2:1, 2:1
Bcs International Diploma In Business Analysis, Requirements Engineering, Business Analysis Practice, Modelling Business Systems, Business Change
Assist Knowledge Development
Modern Apprenticeship In Business Administration, Nvq Level 3
Intec Business College, Nottingham
English Literature & Psychology A Level, A Level
Clarendon College, Nottingham
Maths, English Lit, English Lang, Double Science, French, Design & Technology, Art, Geography Gcses, B - C
The Minster School, Southwell
FAQ
Frequently asked questions about Paul Baker
Quick answers generated from the profile data available on this page.
What company does Paul Baker work for?
Paul Baker works for Business Stream.
What is Paul Baker's role at Business Stream?
Paul Baker is listed as Head of Wholesale Management at Business Stream.
What is Paul Baker's email address?
AeroLeads has found 1 work email signal at @business-stream.co.uk for Paul Baker at Business Stream.
Where is Paul Baker based?
Paul Baker is based in Greater Edinburgh Area, United Kingdom while working with Business Stream.
What companies has Paul Baker worked for?
Paul Baker has worked for Business Stream, Scottish Water, Bank Of Scotland, and Nottingham Building Society.
Who are Paul Baker's colleagues at Business Stream?
Paul Baker's colleagues at Business Stream include Lisa Myers, Mark Mackay, Bethany Wilkes, Pelumi Adetunji, and Iain Kochanowski.
How can I contact Paul Baker?
You can use AeroLeads to view verified contact signals for Paul Baker at Business Stream, including work email, phone, and LinkedIn data when available.
What schools did Paul Baker attend?
Paul Baker holds Bachelor Of Science (Bsc), Psychology & English (Joint Hons.) 2:1, 2:1 from Keele University.
What skills is Paul Baker known for?
Paul Baker is listed with skills including Stakeholder Management, Business Process Improvement, Project Management, Requirements Gathering, Business Analysis, Project Delivery, Business Requirements, and Business Process.
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