-As Business Development Lead for Professional Services Team, crafted proposals and RFP responses for multi-phase, multi-stakeholder projects worth $2.2 M, with successful closure of $1.4 M in sales-Operated as conduit between sales and technical teams, giving focus to scope, cost, and accurate presentation of projects-Served as trusted advisor and champion for clients, dissolving requirements into manageable user stories allowing for design and estimation; developed basis for all documentation including: tracing matrices, test cases, and Agile development tickets-Built considerable professional management skills: coordinated multiple projects simultaneously, utilizing Microsoft Project, JIRA, Microsoft Visual Team Services, and TestRail

-Directed all aspects of business development and marketing for Electronic Medical Records project for physician offices across BC; helped over 400 physicians transition from use of paper to electronic records-Spearheaded marketing activities: identified new product and market opportunities; developed branding and creative materials; and managed trade show demonstrations. Results: leveraged $4 M in sales with ongoing revenue streams primarily in ASP solutions-Assisted clients through complete business process: made initial contacts, conducted demonstrations, handled negotiations, gathered requirements, implemented final systems, and supported customers with post-implementation growth-Improved overall services and procedures for Osler Systems: introduced concept of user groups, online training, and customer forums; functioned as key conduit between customer and development team to drive product improvement

-Offered IT solutions to small and medium enterprises across the UK, serving multiple industries including medical, legal, and manufacturing-Delivered both business analysis and development services; gathered and defined client needs, and mapped requests into viable solutions

-Produced cutting-edge media delivery solutions for mobile devices for range of clients including: media owners (Fox), advertising re-sellers (London Underground), and brand owners (Red Bull, Nokia, Virgin, HMV, and Best Buy)-Supplied technical input into sales process: clearly defined customer requirements, safeguarded both time and financial constraints; and synchronized goals of sales and technical team

-Oversaw upgrades and new deployments of hardware and software systems across government and private sector companies under regulated budgetary control-Handled large business development component: made certain that customers had appropriate solutions to meet their needs; and identified new market opportunities for Blue Chip

-Executed all technical pre- and post-sales activities for innovative content delivery and management system, delivering high-quality content via satellite IP multi-casting of both static and streamed on-demand content for eLearning and retailers-Coordinated project management, tender response, bid preparation, solutions advising, demonstrations, seminars, and trade shows (internal, partner, and customer)

-Headed team of 16 field engineers providing on-site and telephone support of call management, logging, and recording systems