Experienced manger and workshop Controller
I have been working as workshop controller/manager for the last 5 and half years and I am the workshop controller for jaguar Land-rovers largest service center in Europe at the moment running a 38 bay workshop and 14 mot testers I am also a Experienced Vehicle Mechanic with a demonstrated history of working in the automotive industry. Skilled in Customer Satisfaction, Customer Retention, Automotive, Team Management, and Team Leadership and coaching colleagues
Proven written and spoken communicational skills
Good customer service skills face to face and on the phone
Developing customer service procedures, policies & standards
Encourages team work.
Ability to communicate clearly and courteously with managers, staff and
Listed skills include Customer Retention, Leadership, Teamwork, Team Building, and 5 others.